Award

Apollo Go-Live Service Desk (GSTT & KCH)

GUY'S AND ST THOMAS' NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

21 Sep 2023 at 13:51

Summary of the contracting process

The Guy's and St Thomas' NHS Foundation Trust has awarded a contract for the "Apollo Go-Live Service Desk (GSTT & KCH)" project to Atos IT Services UK Limited. The contract, valued at £849,619 GBP, involves helpdesk and support services. The procurement method was selective, with the contract period running from August 24, 2023, to December 1, 2023. The tender was conducted via a call-off from a framework agreement. The procurement took place in London, with the tender period ending on April 19, 2023.

This tender by the Guy's and St Thomas' NHS Foundation Trust presents business growth opportunities for companies providing helpdesk and support services. Businesses well-suited to compete are those with expertise in providing customer service solutions and IT support. The competitive nature of the selective procurement process indicates a focus on quality service provision and a tailored approach to meet the organisation's specific needs. The contract duration allows for a temporary service desk to support the transition during the Epic go-live scheduled for late September 2023.

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Notice Title

Apollo Go-Live Service Desk (GSTT & KCH)

Notice Description

GSTT currently has requirements for a temporary service desk to wrap-around their Electronic Patient Record (Epic) go-live (which is currently scheduled for late September 2023). Essentially, this would sit as a complement to the current in-house service desk, but providing extra resilience to allow GSTT to cope with the swell of additional calls during the first few weeks of Epic being live.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f2c30440-a721-4b63-96e4-9a156e1cc547
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2fc2579b-acad-44fc-8c3c-48e10b615c58
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72253000 - Helpdesk and support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£849,619 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 20232 years ago
Submission Deadline
19 Apr 2023Expired
Future Notice Date
Not specified
Award Date
12 Jul 20232 years ago
Contract Period
23 Aug 2023 - 1 Dec 2023 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GUY'S AND ST THOMAS' NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9RT
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

ATOS IT SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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