Award

Microsoft Unified Support Services

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

17 Sep 2021 at 09:34

Award Notice
Summary of the contracting process

The procurement process for the "Microsoft Unified Support Services" contract has been completed and was conducted by H M Revenue & Customs, an organisation located in London, England. The procurement was categorized under information technology services with a contract value of £1,701,407. The contract period commenced on 29 December 2020 and is set to conclude on 28 December 2021. This was a selective procurement method, awarded as a call-off from a framework agreement, with key award documentation published on 17 September 2021.

This tender presents significant opportunities for businesses specialising in IT support and services, particularly those capable of delivering comprehensive Microsoft product support. Given the nature of the contract, larger IT service providers with established capabilities in problem resolution and preventative support would be well-suited to compete, allowing them to potentially expand their market presence through collaboration with a major public sector buyer.

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Notice Information

Notice Title

Microsoft Unified Support Services

Notice Description

Support across all Microsoft products, providing problem resolution services reactive and preventative support.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f2c95be7-c008-4532-a614-4bc378f4969f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4e8659ed-771a-4920-bf76-53fdf28547ea
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£1,701,407 £1M-£10M
Lots Value
Not specified
Awards Value
£1,701,407 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Sep 20214 years ago
Submission Deadline
17 Dec 2020Expired
Future Notice Date
Not specified
Award Date
17 Dec 20205 years ago
Contract Period
29 Dec 2020 - 28 Dec 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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