Award

Oracle Software Technical Support

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 5 releases in its history.

AwardUpdate

09 Apr 2025 at 12:21

AwardUpdate

09 Apr 2025 at 12:20

AwardUpdate

27 Feb 2024 at 10:24

AwardUpdate

07 Jul 2023 at 12:07

Award

30 Sep 2022 at 11:16

Summary of the contracting process

The Department for Work and Pensions (DWP) has completed a procurement process for "Oracle Software Technical Support" services, classified under the IT services industry category. The procurement involved the renewal of Oracle technical support for the period from 06 April 2022 to 05 April 2024, with an option for two additional 12-month renewal periods. This contract, valued at approximately £49,454,543.96 GBP, covers support across various locations including the United Kingdom, British Overseas Territories, Europe, and other regions. The procurement method was selective, conducted as a call-off from a framework agreement, with the contract starting on 06 April 2022 and ending on 05 April 2026. The tender status is complete, with the latest amendment made on 27 February 2024, ensuring the integration of seven additional Oracle software support contracts.

This tender presents significant growth opportunities for businesses in the IT services sector, particularly those capable of providing extensive technical support and software consultancy. Small and medium-sized enterprises (SMEs) are especially well-suited to compete, as the suitability criteria include provisions for SMEs. The framework agreement arrangement allows for increased efficiency and streamlined processes, offering an advantageous platform for businesses to secure long-term support contracts with a major public sector entity like DWP. By aligning with the technical requirements and demonstrating expertise in Oracle software support, businesses can leverage this tender to expand their market presence and enhance their portfolio.

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Notice Title

Oracle Software Technical Support

Notice Description

Oracle Technical Support Renewal for the period 06/04/22 - 05/04/24 (initial term) with an extension provision for a further two (2) additional twelve (12) month renewal periods, as shown in the redacted contract (Schedule 20). Contract value stated in this notice includes the initial term plus the optional extension provision(s). Amended notice 27/02/24; DWP is bringing x7 additional Oracle software support contracts into the main Oracle technical support contract (ecm_10299), which are due to expire on 5th April 2024, as per Regulation 72(1)(b) of PCR2015. This has no impact to the total contract value previously published. Additional information: Oracle Technical Support Renewal for the period 06/04/22 - 05/04/24 (initial term) with an extension provision for a further two (2) additional twelve (12) month renewal periods, as shown in the redacted contract (Schedule 20). Contract value stated in this notice includes the initial term plus the optional extension provision(s). Amended notice 27/02/24; DWP is bringing x7 additional Oracle software support contracts into the main Oracle technical support contract (ecm_10299), which are due to expire on 5th April 2024, as per Regulation 72(1)(b) of PCR2015. This has no impact to the total contract value previously published.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f31289ab-443a-4051-a29c-68062dd924ae
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d6abb669-e4ff-4c73-a963-c7d4fc3fcf95
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£49,454,543 £10M-£100M
Lots Value
Not specified
Awards Value
£49,454,543 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Apr 202510 months ago
Submission Deadline
24 Mar 2022Expired
Future Notice Date
Not specified
Award Date
25 Mar 20223 years ago
Contract Period
5 Apr 2022 - 5 Apr 2026 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M2 3AA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Deansgate
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

ORACLE

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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