Award

Customer Service Level 2 and 3 Apprenticeships

CAMBRIDGESHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

19 Sep 2025 at 09:41

Award Notice
Summary of the contracting process

Cambridgeshire County Council has completed the procurement process to secure a training provider for delivering Customer Service Level 2 and 3 Apprenticeships. The contract was awarded to MBKB Training, under a limited procurement method involving competitive quotation below the threshold. The industry category is education and training services with a postal delivery address in Huntingdon, Cambridgeshire, postcode PE28 4YE. The tender was in the award stage, with a contract period from 3rd June 2025 to 31st March 2028. The contract value was set at £40,000, and the award was published on 19th September 2025.

This tender offers substantial opportunities for businesses specialising in education and training services, particularly those experienced in apprenticeship delivery. SMEs might find this procurement advantageous due to its focus on bespoke training programmes for local authorities. Companies that are able to provide tailored customer service training solutions would be well-suited to compete in similar tenders, assisting organisations like Cambridgeshire County Council in enhancing the skill levels of their workforce through targeted apprenticeship schemes.

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Notice Information

Notice Title

Customer Service Level 2 and 3 Apprenticeships

Notice Description

Procurement of a training provider to delivery up to 10 x Customer Service L2 and L3 apprenticeships across Cambridgeshire County Council

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f3bb5118-fc8f-4dcf-956b-99d5e78907bd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/37a99730-637d-4242-866b-18c349d6c9c5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£40,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 Sep 20255 months ago
Submission Deadline
16 May 2025Expired
Future Notice Date
Not specified
Award Date
15 May 20259 months ago
Contract Period
2 Jun 2025 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAMBRIDGESHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HUNTINGDON
Postcode
PE28 4YE
Post Town
Peterborough
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH4 Cambridgeshire and Peterborough
Small Region (ITL 3)
TLH42 Cambridgeshire CC
Delivery Location
Not specified
Local Authority
Huntingdonshire
Electoral Ward
The Stukeleys
Westminster Constituency
Huntingdon

Supplier Information

Number of Suppliers
1
Supplier Name

MBKB TRAINING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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