Award

Oracle Support

THURROCK BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

10 Apr 2025 at 11:08

Summary of the contracting process

Thurrock Borough Council has recently awarded a contract for Oracle 2nd & 3rd Line Support services, classified under Software support services and Software maintenance and repair services. The procurement, valued at £265,000, will be active from 1st May 2025 until 31st July 2027. Located in the East of England, this contract follows a selective procurement method through a call-off from a framework agreement. The tender process commenced with an end date for applications on 24th February 2025, and the award was published on 10th April 2025.

This tender represents significant opportunities for businesses specialising in software support and maintenance services, particularly small and medium-sized enterprises (SMEs). The successful supplier, Mastek Systems Company Ltd, an SME based in Middlesex, exemplifies the types of companies that could thrive in such procurements. Companies offering robust Oracle support solutions and those looking to expand their footprint in the public sector could greatly benefit from engaging in similar tenders in this industry category.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Oracle Support

Notice Description

Oracle 2nd & 3rd Line Support.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f4c02668-ce4c-4d73-addb-64493389b33d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b24780fe-4943-4936-a079-76859e591905
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

72267000 - Software maintenance and repair services

Notice Value(s)

Tender Value
£265,000 £100K-£500K
Lots Value
Not specified
Awards Value
£265,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 202510 months ago
Submission Deadline
24 Feb 2025Expired
Future Notice Date
Not specified
Award Date
9 Apr 202510 months ago
Contract Period
30 Apr 2025 - 31 Jul 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THURROCK BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GRAYS
Postcode
RM17 6SL
Post Town
Romford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH32 Thurrock
Delivery Location
Not specified

Local Authority
Thurrock
Electoral Ward
Grays Riverside
Westminster Constituency
Thurrock

Supplier Information

Number of Suppliers
1
Supplier Name

MASTEK SYSTEMS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f4c02668-ce4c-4d73-addb-64493389b33d-2025-04-10T12:08:39+01:00",
    "date": "2025-04-10T12:08:39+01:00",
    "ocid": "ocds-b5fd17-f4c02668-ce4c-4d73-addb-64493389b33d",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "PS-2023-179",
        "title": "Oracle Support",
        "description": "Oracle 2nd & 3rd Line Support.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "72267000",
                "description": "Software maintenance and repair services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 265000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-02-24T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2025-05-01T00:00:00+01:00",
            "endDate": "2027-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-THR",
            "name": "THURROCK BOROUGH COUNCIL",
            "identifier": {
                "legalName": "THURROCK BOROUGH COUNCIL",
                "scheme": "GB-LAE",
                "id": "THR"
            },
            "address": {
                "streetAddress": "THURROCK COUNCIL",
                "locality": "GRAYS",
                "postalCode": "RM176SL",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Vanessa John",
                "email": "vanessa.john@thurrock.gov.uk",
                "telephone": "01375 652652"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02731277",
            "name": "Mastek Systems Company Ltd",
            "identifier": {
                "legalName": "Mastek Systems Company Ltd",
                "scheme": "GB-COH",
                "id": "02731277"
            },
            "address": {
                "streetAddress": "Harrow Business Centre 429-433 Pinner Road North Harrow Middlesex HA1 4HN"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-THR",
        "name": "THURROCK BOROUGH COUNCIL"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f4c02668-ce4c-4d73-addb-64493389b33d-1",
            "status": "active",
            "date": "2025-04-10T00:00:00+01:00",
            "datePublished": "2025-04-10T12:08:39+01:00",
            "value": {
                "amount": 265000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02731277",
                    "name": "Mastek Systems Company Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-05-01T00:00:00+01:00",
                "endDate": "2027-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/b24780fe-4943-4936-a079-76859e591905",
                    "datePublished": "2025-04-10T12:08:39+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}