Award

Telecare Call Handling Software and Support

BRISTOL CITY COUNCIL

This public procurement record has 1 release in its history.

Award

01 Feb 2019 at 15:09

Summary of the contracting process

The procurement process for the "Telecare Call Handling Software and Support" contract was managed by Bristol City Council, located in the South West region of the United Kingdom. This contract falls under the services category, specifically relating to software and information systems. The procurement method used was a tender, and it has reached the award stage, with the award being made on 12th November 2018. The value of the contract is £148,474, and it commenced on 1st February 2019, set to conclude on 31st January 2023. The deadline for submissions for the initial tender phase was 31st July 2018.

This contract presents significant opportunities for businesses specialising in technology-enabled services, particularly those offering software support services. Small and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs) are well-suited to compete for this type of work. Companies looking to enhance their capabilities in telecare technologies and service delivery may find this award advantageous for expanding their market presence and building valuable partnerships in the industry.

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Notice Title

Telecare Call Handling Software and Support

Notice Description

Provision of Bristol Telecare call handling software and support retender. Additional information: Technology Enabled Services Framework via Consortium Procurement/Northern Housing Consortium

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f51a8377-02e6-40bc-8102-aaf5c6e6a0c8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a5af26c3-da07-409e-880a-1596a49db7ae
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72261000 - Software support services

Notice Value(s)

Tender Value
£148,474 £100K-£500K
Lots Value
Not specified
Awards Value
£148,474 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Feb 20197 years ago
Submission Deadline
31 Jul 2018Expired
Future Notice Date
Not specified
Award Date
12 Nov 20187 years ago
Contract Period
1 Feb 2019 - 31 Jan 2023 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
BRISTOL CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS3 9FS
Post Town
Bristol
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)

Local Authority
Bristol, City of
Electoral Ward
Bedminster
Westminster Constituency
Bristol South

Supplier Information

Number of Suppliers
1
Supplier Name

JONTEK - A BUSINESS UNIT OF LEGRAND ELECTRIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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