Notice Information
Notice Title
Procurement of AI Telephony and Chatbot
Notice Description
Replacement of current automated telephony services, using a framework agreement to procure AI telephony services provided by EBI.AI.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-f53d8d09-dd87-4462-895e-592d0aa81113
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/d65f0012-39f4-4516-ba33-7f581e5813b2
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Goods
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
64 - Postal and telecommunications services
-
- CPV Codes
64200000 - Telecommunications services
Notice Value(s)
- Tender Value
- £55,176 Under £100K
- Lots Value
- Not specified
- Awards Value
- £55,176 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 Apr 20259 months ago
- Submission Deadline
- 30 Mar 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Apr 202510 months ago
- Contract Period
- 30 Mar 2025 - 31 Mar 2027 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTH HERTFORDSHIRE DISTRICT COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LETCHWORTH
- Postcode
- SG6 3JF
- Post Town
- Stevenage
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH2 Bedfordshire and Hertfordshire
- Small Region (ITL 3)
- TLH26 North and East Hertfordshire
- Delivery Location
- Not specified
-
- Local Authority
- North Hertfordshire
- Electoral Ward
- Letchworth South West
- Westminster Constituency
- North East Hertfordshire
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/d65f0012-39f4-4516-ba33-7f581e5813b2
30th April 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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