Notice Information
Notice Title
ITSM Contract 2025 (Ivanti)
Notice Description
The IT Service Manager (ITSM) system is an internally facing system to provide IT support to Council workers & Partner requests and incidents that are logged through the ITSM system for resolution.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-f5ecfdbb-d8f1-4bf3-b8cc-aa378cf3ffbf
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/60fd6506-2d8b-4d2f-b32d-23aa769cf568
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72600000 - Computer support and consultancy services
Notice Value(s)
- Tender Value
- £147,327 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £147,327 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 May 20259 months ago
- Submission Deadline
- 30 Apr 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 1 May 20259 months ago
- Contract Period
- 31 May 2025 - 31 May 2026 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE ROYAL BOROUGH OF KINGSTON UPON THAMES
- Contact Name
- Dhiraj Shah
- Contact Email
- dhiraj.shah@kingston.gov.uk
- Contact Phone
- +44 2085476927
Buyer Location
- Locality
- KINGSTON UPON THAMES
- Postcode
- KT1 1EU
- Post Town
- Kingston upon Thames
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI6 Outer London - South
- Small Region (ITL 3)
- TLI63 Merton, Kingston upon Thames and Sutton
- Delivery Location
- TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
-
- Local Authority
- Kingston upon Thames
- Electoral Ward
- Kingston Town
- Westminster Constituency
- Kingston and Surbiton
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/60fd6506-2d8b-4d2f-b32d-23aa769cf568
9th May 2025 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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