Notice Information
Notice Title
Offsite External Call Handling Services
Notice Description
To provide an out of hours telephony service during Monday to Friday 5pm to 8am and weekend cover from Friday 5pm through to Monday 8am (unless agreed otherwise through formal variation agreed by both parties). It is to include every bank holiday and Christmas closures between Christmas Eve and first working day after New Year. This service is required to operate every day of the year. The contract commencement date will be 1st May 2020 for an initial period of 2 years with the option to extend for a further 2 x 12 month periods at the discretion of ONGO. Additional information: Is a Recurrent Procurement Type? : No
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-f67315e8-f673-49cc-96bf-5c7887e6bebe
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/f221708a-9395-4ff1-af8f-b8c679a66879
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Works
- Procurement Method
- Not Specified
- Procurement Method Details
- Other -
- Tender Suitability
- SME
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Mar 20205 years ago
- Submission Deadline
- 30 Mar 2020Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 30 Apr 2020 - 30 Apr 2022 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ONGO
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- NORTH LINCOLNSHIRE
- Postcode
- DN15 6AT
- Post Town
- Doncaster
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE1 East Yorkshire and Northern Lincolnshire
- Small Region (ITL 3)
- TLE13 North and North East Lincolnshire
- Delivery Location
- TLE Yorkshire and The Humber
-
- Local Authority
- North Lincolnshire
- Electoral Ward
- Town
- Westminster Constituency
- Scunthorpe
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/f221708a-9395-4ff1-af8f-b8c679a66879
24th March 2020 - Opportunity notice on Contracts Finder -
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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