Award

Microsoft Unified Support

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

25 Oct 2021 at 11:30

Summary of the contracting process

The Department for Work and Pensions is seeking to procure Microsoft Unified Support, a comprehensive service across all Microsoft products designed for problem resolution and support. This procurement process is currently at the award stage, with a contract value of £1,000,000. The contract period commenced on 1st October 2021 and will extend until 30th September 2022. The opportunity is classified under the IT services category, specifically consulting, software development, Internet and support, and is applicable for delivery to the British Overseas Territories, Channel Islands, Europe, Isle of Man, and throughout the United Kingdom.

This tender presents significant opportunities for businesses specialising in IT services and support. Companies with experience in managing Microsoft platforms and providing consulting solutions are particularly well-suited to compete in this space. As the contract has been awarded to Microsoft Limited, businesses may consider future collaborations or partnerships for similar contracts within the public sector, leveraging this as a stepping stone for growth and expansion into associated service areas.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Microsoft Unified Support

Notice Description

Support across all Microsoft products providing problem resolution services and reactive and preventative support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f74e9205-eb58-451b-812c-bcdb8bc0dde7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£647,082 £500K-£1M
Lots Value
Not specified
Awards Value
£1,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
25 Oct 20214 years ago
Submission Deadline
23 Sep 2021Expired
Future Notice Date
Not specified
Award Date
28 Sep 20214 years ago
Contract Period
30 Sep 2021 - 30 Sep 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
Not specified

Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd-2021-10-25T12:30:35+01:00",
    "date": "2021-10-25T12:30:35+01:00",
    "ocid": "ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_283968/1008406",
        "title": "Microsoft Unified Support",
        "description": "Support across all Microsoft products providing problem resolution services and reactive and preventative support",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 647082,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2021-09-24T00:59:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-10-01T00:00:00+01:00",
            "endDate": "2022-09-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-69744",
            "name": "Department for Work and Pensions",
            "identifier": {
                "legalName": "Department for Work and Pensions"
            },
            "address": {
                "streetAddress": "Peel Park Control Centre",
                "locality": "Blackpool",
                "postalCode": "FY4 5ES",
                "countryName": "England"
            },
            "contactPoint": {
                "email": "cd.desktop@dwp.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-01624297",
            "name": "Microsoft Limited",
            "identifier": {
                "legalName": "Microsoft Limited",
                "scheme": "GB-COH",
                "id": "01624297"
            },
            "address": {
                "streetAddress": "Microsoft Campus, Thames Valley Park, Reading RG6 1WG"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-69744",
        "name": "Department for Work and Pensions"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f674f310-8d4e-474d-aa45-22ab787e39bd-1",
            "status": "active",
            "date": "2021-09-29T00:00:00+01:00",
            "datePublished": "2021-10-25T12:30:35+01:00",
            "value": {
                "amount": 1000000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-01624297",
                    "name": "Microsoft Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-10-01T00:00:00+01:00",
                "endDate": "2022-09-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/f74e9205-eb58-451b-812c-bcdb8bc0dde7",
                    "datePublished": "2021-10-25T12:30:35+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "n/a",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/71138683-d2cd-4c67-b24c-6ef0b877c907",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}