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Provision of Customer Research Partner

BIP Solutions Limited

This public procurement record has 1 release in its history.

Tender

04 Mar 2025 at 11:38

Tender Notice
Summary of the contracting process

Plus Dane Housing is currently seeking tenders for the Provision of Customer Research Partner services, comprising two lots: Customer Research Partner for delivering customer perception surveys, and Transaction Satisfaction Survey Platform for transactional feedback. This procurement process falls under the industry category of Customer Survey Services (CPV: 79342310) and the project spans numerous locations, including the UK and various international territories. The current stage is Tender, with a notable deadline for tender submissions extended to 9am, 13 March 2025. The contract period is scheduled from 27 April 2025 to 31 March 2030, with the procurement method being non-disclosed.

This tender presents lucrative opportunities for businesses specialising in customer research and survey services, especially those experienced in handling both customer perception and transactional feedback. Organisations, particularly SMEs and VCSEs, that have robust capabilities in designing comprehensive customer satisfaction measures would be ideally suited to participate. Engaging in this contract can potentially lead to significant business growth through long-term collaboration with Plus Dane Housing, enhancing service portfolios, and broadening market reach.

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Notice Information

Notice Title

Provision of Customer Research Partner

Notice Description

Text to be corrected in the original notice: Place of text to be modified: Time limit for receipt of tenders or requests to participate Date: 13/03/2025 Time: 09:00 Instead of: 10 March 2025 Time: 12:00 Read New: 13 March 2025 Time: 09:00 Other additional information: Extension of tender deadline from Monday 10th March 2025 to 9am Thursday 13th March 2025 Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f6c17364-6de1-4b99-a0b6-d72683bdf99c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/228e1b31-f1f7-423c-92e7-021926f58997
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Not Disclosed
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342310 - Customer survey services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
4 Mar 20251 years ago
Submission Deadline
10 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
27 Apr 2025 - 31 Mar 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BIP Solutions Limited
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 4AE
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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