Tender

GB-Merseyside and Cheshire: Digital Inclusion Training and Support for Customers and Colleagues

PLUS DANE HOUSING LTD.

This public procurement record has 1 release in its history.

Tender

25 Oct 2024 at 16:05

Tender Notice
Summary of the contracting process

Plus Dane Housing Ltd., located in Liverpool, is initiating an open tender process for their project titled "GB-Merseyside and Cheshire: Digital Inclusion Training and Support for Customers and Colleagues." This procurement falls under the "Education and training services" industry category and targets a range of locations including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. Currently, in the tender stage, the closing date for applications is 18 November 2024, with the contract set to commence on 20 January 2025 and run until 19 January 2027. The total contract value is set between £50,000 and £100,000 GBP.

This tender presents significant business growth opportunities, particularly for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs). The successful bidder will provide comprehensive digital training and support, impacting both customers and colleagues of Plus Dane Housing Ltd. This includes conducting in-person and remote training sessions, aiding with digital devices, and managing referrals and reporting. Businesses specialising in digital education, IT service provision, and social enterprise with capabilities in training and inclusivity support would be ideally suited to compete for this contract. By participating, companies can not only grow their service portfolio but also build strong partnerships and enhance their market presence.

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Notice Information

Notice Title

GB-Merseyside and Cheshire: Digital Inclusion Training and Support for Customers and Colleagues

Notice Description

As part of our Digital Strategy, we wish to break down the barriers to accessing digital services whether this is through access to devices or through training to improve skills and confidence. As such we're looking for a partner that is able to deliver: *Training to customers via in person group sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services *Training to customers via individual / appointed sessions on the basics of digital usage such as social media, emails, online services and use of Plus Dane Digital Services *Training to colleagues via in person group sessions on the basics of digital usage such as social media, emails, online services *Assistance for customers with additional requirements in completing transactions (forms, etc), setting up accounts, etc. either remote or in person (but 1-2-1). *Provide devices to customers including handling, setup and dispatch ideally using our decommissioned equipment (we replace 20% of our laptops every year) *Referral management and reporting to understand impact and level of success. Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f73eb9e0-d5ad-42be-9b5b-c724d3a0e6a8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aaf627a0-55e5-4132-bfe2-67033e32275c
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Oct 20241 years ago
Submission Deadline
18 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
20 Jan 2025 - 19 Jan 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
PLUS DANE HOUSING LTD.
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 4AE
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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