Award

EUC service support

SHEFFIELD CITY COUNCIL

This public procurement record has 1 release in its history.

Award

02 Jul 2024 at 11:59

Award Notice
Summary of the contracting process

The Sheffield City Council has awarded a contract for EUC service support to Specialist Computer Centres (SpCC). The tender falls under the services category with a contract value of £1,482,221 GBP. The procurement method used was direct award, and the tender period ended on the 18th of March 2024. The contract is set to run from the 1st of April 2024 to the 31st of March 2028. The procurement was initiated via a call-off from Crown Commercial Services.

This tender presents an opportunity for businesses in the IT support services sector to engage with the Sheffield City Council. Companies providing software packages and information systems may find this contract suitable for their expertise. The contract with Specialist Computer Centres (SpCC) can potentially lead to long-term business growth and collaboration within the Yorkshire and the Humber region in the United Kingdom.

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Notice Information

Notice Title

EUC service support

Notice Description

The 'service wrap' is IT support services, which are listed below, in which the member of staff has reported an IT issue via the Council's help desk and the help desk has escalated to the supplier to investigate/manage. The monthly fee is based on a pre-set agreed service volume (270 incidents in a month) which is reviewed quarterly. Where this results in more than a 5% tolerance additional fees are applied. There is also a reduction whereby less than 5%. The decision taken to award this contract was made on 18/03/2024 . The contract award was made as a Call Off from Crown Commercial Services, reference - OPP-3717738 using Key Criteria Search which resulted in a single supplier.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f7a130cf-fcbb-486a-a19c-6c8048773003
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6351b20d-403f-411f-9c22-88a6068d01de
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,482,221 £1M-£10M
Lots Value
Not specified
Awards Value
£1,482,221 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Jul 20241 years ago
Submission Deadline
18 Mar 2024Expired
Future Notice Date
Not specified
Award Date
1 Jul 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

SPECIALIST COMPUTER CENTRES (SPCC

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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