Tender

Telephony Maintenance, Software Assurance & Supply of Services

WIRRAL BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

16 Nov 2018 at 15:02

Tender Notice
Summary of the contracting process

The procurement process involves Wirral Borough Council seeking tenders for the contract titled "Telephony Maintenance, Software Assurance & Supply of Services," which focuses on maintaining and supporting their corporate and call centre telephony services, grounded in Mitel technologies. This open procedure tender's value is set at £170,000, with a minimum value of £150,000. The contract period is anticipated to start on 1 January 2019 and extend through to 31 December 2021, with tenders due by 14 December 2018. The services will be delivered within the North West region of the United Kingdom.

This tender presents significant opportunities for businesses specialising in telephony maintenance and associated support services, particularly Small and Medium-sized Enterprises (SMEs). Companies that can demonstrate expertise in Mitel technologies and possess a track record of providing maintenance and software assurance services will be well-positioned to compete. Engaging in this tender could enhance business growth, especially for those looking to establish long-term relationships with public sector clients.

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Notice Information

Notice Title

Telephony Maintenance, Software Assurance & Supply of Services

Notice Description

This contract is for the provision of support and software assurance for the council's corporate and call centre telephony services which is based on Mitel technologies. This is a 3 year contract to be renewed on an annual basis,

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f7dc3098-b1e8-47ee-8eb3-e877cb886a5b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bfad2634-13f0-43c3-ae02-33e4fee49449
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50334110 - Telephone network maintenance services

Notice Value(s)

Tender Value
£170,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Nov 20187 years ago
Submission Deadline
14 Dec 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2019 - 31 Dec 2021 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WIRRAL BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
tenders@wirral.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
WALLASEY
Postcode
CH44 8ED
Post Town
Chester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD74 Wirral
Delivery Location
TLD North West (England)
Local Authority
Wirral
Electoral Ward
Seacombe
Westminster Constituency
Wallasey

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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