Award

1399 IT Service Management Software Solution for NHS Arden & GEM

NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

18 Mar 2025 at 14:00

Award Notice
Summary of the contracting process

NHS Arden and Greater East Midlands Commissioning Support Unit has awarded a contract for an IT Service Management Software Solution, classified under Software package and information systems (CPV code 48000000). The procurement was conducted through a selective method as a call-off from the Crown Commercial Services Framework RM6068 Lot 3. The contract, valued at GBP 505,079.60, was awarded to Insight Direct (UK) Ltd. The procurement stage is the award, with the contract set to commence on 31st January 2024 and conclude on 30th January 2027. The primary locations involved are Derby, DE1 3QT, and the wider East Midlands region.

This tender represents a significant opportunity for businesses specialising in IT services and solutions to enhance their portfolio by associating with esteemed NHS bodies. Companies in the software development and IT service management sectors, particularly those familiar with NHS procurement frameworks, would be highly suitable candidates to pursue similar future opportunities. The collaboration with a notable entity like NHS Arden & GEM can foster business growth through reputable partnerships and the fulfilment of substantial contracts.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

1399 IT Service Management Software Solution for NHS Arden & GEM

Notice Description

1399 IT Service Management Software Solution for NHS Arden & Greater East Midlands Commissioning Support Unit. Procured using Crown Commercial Services Framework RM6068 Lot 3 - Technology Products & Associated Services Technology Products & Associated Services Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cfcc928f-ca58-4728-938b-1655269e1675
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£505,079 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Mar 202511 months ago
Submission Deadline
22 Jun 2023Expired
Future Notice Date
Not specified
Award Date
12 Mar 202511 months ago
Contract Period
31 Jan 2024 - 30 Jan 2027 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DERBY
Postcode
DE1 3QT
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF East Midlands (England)
Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby North

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243-2025-03-18T14:00:05Z",
    "date": "2025-03-18T14:00:05Z",
    "ocid": "ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-2929600D0O000000rwimUAA",
        "title": "1399 IT Service Management Software Solution for NHS Arden & GEM",
        "description": "1399 IT Service Management Software Solution for NHS Arden & Greater East Midlands Commissioning Support Unit. Procured using Crown Commercial Services Framework RM6068 Lot 3 - Technology Products & Associated Services Technology Products & Associated Services Framework.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "DE1 3QT"
                    },
                    {
                        "region": "East Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-06-22T17:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-01-31T00:00:00Z",
            "endDate": "2027-01-30T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-238711",
            "name": "NHS Arden and Greater East Midlands Commissioning Support Unit",
            "identifier": {
                "legalName": "NHS Arden and Greater East Midlands Commissioning Support Unit"
            },
            "address": {
                "streetAddress": "Cardinal Square 10 Nottingham Road",
                "locality": "Derby",
                "postalCode": "DE1 3QT",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Mark Didcock AGEM",
                "email": "mark.didcock@nhs.net"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-312643",
            "name": "Insight Direct (UK) Ltd",
            "identifier": {
                "legalName": "Insight Direct (UK) Ltd"
            },
            "address": {
                "streetAddress": "1st Floor, 1 St Paul's Place, 121 Norfolk Street, Sheffield, S1 2JF"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-238711",
        "name": "NHS Arden and Greater East Midlands Commissioning Support Unit"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-f8c7d359-1087-4973-9ad9-b63b4af6a243-1",
            "status": "active",
            "date": "2025-03-12T00:00:00Z",
            "datePublished": "2025-03-18T14:00:05Z",
            "value": {
                "amount": 505079.6,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-312643",
                    "name": "Insight Direct (UK) Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2024-01-31T00:00:00Z",
                "endDate": "2027-01-30T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/cfcc928f-ca58-4728-938b-1655269e1675",
                    "datePublished": "2025-03-18T14:00:05Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "1399 Order Form - NHS Arden and Greater East Midlands CSU - Insight Direct - Fully Signed_Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/2354b375-52b1-40da-923a-6f44a717ded0",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}