Award

Tender for STAR Call Monitoring and Care Planning - AWARD

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

18 Feb 2025 at 10:43

Summary of the contracting process

Sandwell Metropolitan Borough Council has awarded a contract for the provision of a STAR (Short Term Assessment & Reablement) Call Monitoring and Care Planning System. The contract, valued at £99,760.40, was granted to OneTouch Telecare Ltd, t/a OneTouch Health, commencing on 10 February 2025 and concluding on 9 February 2029. Sandwell Metropolitan Borough Council, a unitary authority in the West Midlands, serves six towns and employs over 4,500 people. The procurement process was conducted using an open procedure method, with the tender period ending on 28 October 2024. The project falls under the goods category, specifically focusing on document management, scheduling, and IT software packages, and is aimed at improving the council's care planning systems.

This awarded contract presents an opportunity for businesses specialising in document management and IT solutions to engage with a substantial public sector client. Firms with experience in delivering robust and scalable care planning systems will find this procurement particularly relevant. The awarded contract duration of four years plus potential extensions also signifies a stable business relationship and ongoing revenue potential. Businesses within the broader technology and healthcare sectors, capable of providing innovative solutions to enhance council operations, would be well-suited to consider this and similar tenders for future growth opportunities.

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Notice Title

Tender for STAR Call Monitoring and Care Planning - AWARD

Notice Description

Sandwell Metropolitan Borough Council (the Council) is a unitary, metropolitan authority located in the West Midlands. SMBC is made of 6 towns (West Bromwich, Oldbury, Tipton, Wednesbury, Smethwick, Rowley Regis). SMBC employs over 4500 people. The Borough Council of Sandwell (the Council) wishes to invite interested parties ("Tenderers") to participate in a Tender exercise to establish a single supplier for the provision of a STAR (Short Term Assessment & Reablement) Call monitoring and Care Planning System("the Invitation to Tender") . The Council has a requirement to identify and appoint a suitably qualified and experienced supplier to provide a Two 2-year term service with option to extend for a further 1 + 1 additional years. On the basis of the Tender submissions the Council will select one (1) supplier to be appointed under the contractual agreement in accordance with the minimum requirements and the award criteria as detailed within the tender documents to provide the services as listed within the Requirement & Specification to the Council in accordance with the agreement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f90bd070-1c99-4832-b585-f762c825a7a1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7386a585-5fc3-45d4-8bfe-2e9f866a1583
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48311000 - Document management software package

48311100 - Document management system

48332000 - Scheduling software package

48517000 - IT software package

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
£99,760 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Feb 20251 years ago
Submission Deadline
28 Oct 2024Expired
Future Notice Date
Not specified
Award Date
4 Feb 20251 years ago
Contract Period
10 Feb 2025 - 9 Feb 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)

Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

ONETOUCH TELECARE LTD, T/A ONETOUCH HEALTH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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