Award

To provide support and maintenance services for the PatientCentre/CIinicom Software.

QVH - COMMERCE & FINANCE

This public procurement record has 1 release in its history.

Award

13 Apr 2026 at 13:45

Award Notice
Summary of the contracting process

The recent procurement process organised by QVH - Commerce & Finance was focused on securing support and maintenance services for the PatientCentre/CLINiCOM software. This procurement falls under the 'IT software package' category and is essential for managing patient and business processes within the clinical setting. The contract, valued at £128,599.68, runs from 1st April 2026 to 31st March 2027, with the award announced on 31st March 2026. This process was conducted through a selective procurement method, specifically a call-off from a framework agreement. QVH is based in East Grinstead, England, and the procurement’s completion marks a transition to a new system expected to replace the current one by November 2026. The award was granted to DH OPCO UK LTD (Dedalus), a large-scale supplier located in Leeds, England.

This tender presents opportunities for businesses specialised in IT support and maintenance services, particularly those capable of sustaining critical software systems within healthcare environments. While the current contract is complete, similar opportunities may arise as software in the NHS continues to evolve, particularly in managing patient data efficiently and securely. Companies that provide robust, scalable IT solutions and possess the capability to pivot according to changing healthcare technology would be well-positioned to compete in future tenders of this nature. Engaging in such contracts can enhance a firm's portfolio, demonstrating its competence in delivering essential services to significant healthcare bodies like the NHS.

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How relevant is this notice?

Notice Information

Notice Title

To provide support and maintenance services for the PatientCentre/CIinicom Software.

Notice Description

The PatientCentre/CLINiCOM software enables QVH to manage their patient, clinical and business processes making it easy to access patient information at the point of patient care. This is an ongoing service, until our PAS is replaced through Altera, which should be by November 2026. The 12 month contract is requested in order to assure that we have support and access if the replacement timescale is not met.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f93bdd68-cbf8-424b-ae77-9ac77461191d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e7688c5e-4c2c-45dc-8b47-9e0a8ce72617
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£128,599 £100K-£500K
Lots Value
Not specified
Awards Value
£128,599 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Apr 20261 weeks ago
Submission Deadline
30 Mar 2026Expired
Future Notice Date
Not specified
Award Date
30 Mar 20263 weeks ago
Contract Period
31 Mar 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
QVH - COMMERCE & FINANCE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EAST GRINSTEAD
Postcode
RH19 3DZ
Post Town
Redhill
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ28 West Sussex (North East)
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Mid Sussex
Electoral Ward
East Grinstead Ashplats
Westminster Constituency
East Grinstead and Uckfield

Supplier Information

Number of Suppliers
1
Supplier Name

DH OPCO UK LTD (DEDALUS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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