Award

Primary Care IT / Digital Transformation Support Services - NHS Humber and North Yorkshire ICB

NHS HUMBER & NORTH YORKSHIRE ICB

This public procurement record has 2 releases in its history.

Award

12 Nov 2024 at 18:04

Award Notice
Tender

05 Jul 2024 at 10:17

Tender Notice
Summary of the contracting process

The NHS Humber and North Yorkshire Integrated Care Board (ICB) is spearheading a tender for Primary Care IT / Digital Transformation Support Services, focusing on the Computer Support Services industry. Situated in the Yorkshire and the Humber region, this procurement has moved to the award stage with key dates including a closing date for tender responses on 23 August 2024 and a contract period starting on 1 April 2025, concluding on 31 March 2030. The process followed an open procedure method above the threshold, ensuring transparency and competitiveness in awarding the contract to the preferred bidder, N3i Limited, valued at approximately £31.8 million GBP.

This contract provides significant business growth opportunities, particularly for SMEs and organisations within the IT and digital transformation sectors. The appointed bidder will support critical primary care services with continuous, innovative, and efficient IT solutions, ensuring service stability and user satisfaction. The requirements outline areas such as 24/7 system support, secure operations, proactive incident management, and strategic service improvements. Businesses adept at managing substantial IT infrastructures and dedicated to improving healthcare services through technology will find this tender highly suitable for their growth strategies.

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Notice Information

Notice Title

Primary Care IT / Digital Transformation Support Services - NHS Humber and North Yorkshire ICB

Notice Description

NHS Humber and North Yorkshire Integrated Care Board (hereafter the Contracting Authority) is seeking to commission Primary Care IT / Digital Transformation Support Services through an open procurement process. The preferred Bidder will be required to demonstrate that they can provide and deliver a quality focussed and resilient service model which operates in a sustainable, innovative and flexible way, ensuring service user satisfaction throughout. The service will be required to: * Ensure that any transfer and transition of services is effectively managed to ensure a continuation of the existing level of service provision and to prevent de-stabilising the delivery of clinical services; * Ensure that Services are supported on a 24/7 basis as appropriate to requirement; * Ensure that all systems, and associated infrastructure, are securely operated and maintained; * Ensure a proactive support service is available, supporting a clinically essential service, with robust incident management processes; * Propose innovative and cost-effective strategies to address service improvement and sustainability and /or create financial efficiencies; and * Fully understand all local and national requirements and work closely with the ICB Places to help them plan better; to discharge their statutory duties; and exploit technology and systems in support of the challenging NHS transformation agenda. Additional information: e-Procurement portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome) Bidders can access the opportunity and procurement documentation through the Atamis e-sourcing portal - https://atamis-1928.my.site.com/s/Welcome (https://atamis-1928.my.site.com/s/Welcome) - contract reference C234517 The closing date for tender responses is 13:00 on 23 August 2024

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f9b4d4e5-bbcb-4778-a3cf-64561fd64db1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/40d76308-fbdd-40b8-8cc7-3c8de8192d84
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72610000 - Computer support services

Notice Value(s)

Tender Value
£31,823,995 £10M-£100M
Lots Value
Not specified
Awards Value
£31,753,988 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
12 Nov 20241 years ago
Submission Deadline
23 Aug 2024Expired
Future Notice Date
Not specified
Award Date
7 Oct 20241 years ago
Contract Period
31 Mar 2025 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS HUMBER & NORTH YORKSHIRE ICB
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WILLERBY
Postcode
HU10 6DT
Post Town
Hull
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
East Riding of Yorkshire
Electoral Ward
Willerby and Kirk Ella
Westminster Constituency
Kingston upon Hull West and Haltemprice

Supplier Information

Number of Suppliers
1
Supplier Name

N3I

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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