Award

Mediation and Neutral Evaluation Services

NHS RESOLUTION

This public procurement record has 1 release in its history.

Award

29 Aug 2025 at 17:35

Award Notice
Summary of the contracting process

The public procurement process for "Mediation and Neutral Evaluation Services" has been awarded by NHS Resolution, situated at 10 South Colonnade, London. This contract, part of the legal advisory and information services industry (CPV: 79140000), aims to provide mediation services for resolving disputes including personal injury, clinical negligence, and legal costs. The procurement process was conducted via an open procedure, above threshold, and the contract is valued at £12,300,000. The tendering stage concluded on 14th February 2025, with the contract period commencing on 1st August 2025 and extending until 31st July 2029. NHS Resolution, known for its role in managing claims against the NHS, spearheaded the procurement, focusing on delivering critical services within the United Kingdom.

This procurement presents significant opportunities for businesses involved in legal mediation and arbitration services, particularly SMEs, as the requirements align with the expertise offered by specialists in dispute resolution. By collaborating with NHS Resolution, firms can strengthen their portfolio within a vital public sector domain. Companies like Trust Mediation Ltd, Global Mediation Ltd, and CEDR Services, who have successfully secured the contract, illustrate the demand for experienced operators in legal advisory services sector. Hence, businesses with a strong foothold in providing specialised mediation services, and those willing to navigate complex legal disputes, stand to benefit greatly from engaging in similar future tenders.

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Notice Information

Notice Title

Mediation and Neutral Evaluation Services

Notice Description

These are the following services below; a. Mediation service for the resolution of disputes arising from personal injury and clinical negligence incidents and/or claims (Lot 1); b. a mediation service for the resolution of disputes arising from claims for legal costs (Lot 2) (award details to follow); and c. a neutral evaluation service for the resolution of disputes arising from personal injury and clinical negligence incidents and/or claims, including legal costs disputes (Lot 3)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-faf47f1e-d20a-430d-a3a2-d0e1afe5b693
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/746f57f2-ba59-48a4-a773-26b493174313
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79140000 - Legal advisory and information services

Notice Value(s)

Tender Value
£12,300,000 £10M-£100M
Lots Value
Not specified
Awards Value
£12,300,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
14 Feb 2025Expired
Future Notice Date
Not specified
Award Date
31 Jul 20256 months ago
Contract Period
31 Jul 2025 - 31 Jul 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS RESOLUTION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
3
Supplier Names

CEDR SERVICES

GLOBAL MEDIATION

TRUST MEDIATION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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