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Investigation and Case Management Software

Security Industry Authority

This public procurement record has 1 release in its history.

Award

08 Oct 2026 at 16:21

Award Notice
Summary of the contracting process

The Security Industry Authority procured Crimson Investigation Management System, a software-as-a-service investigation and case-management system. The requirement is for an industry-specific software package supplied as a service, supporting the authority’s investigation and case-management work. The buying organisation is the Security Industry Authority, based in London, and the stated delivery location is the United Kingdom.

The procurement is complete and was awarded to Softcat Plc. The award was made on 1 October 2026, with a contract value of £66,947.36. The contract period runs from 17 October 2026 to 16 October 2028. The authority used a selective procedure as a call-off from a framework agreement. The earlier tender deadline was 17 September 2026 at 5pm. Small and medium-sized enterprises were considered suitable to supply the requirement; voluntary, community and social enterprises were not. The available procurement information gives no separate lots or detailed evaluation criteria.

This award shows demand from the Security Industry Authority for a managed, software-as-a-service investigation and case-management system, rather than a general-purpose software package. A credible competitor for a similar requirement would need to supply and support a system suited to investigation workflows and case management, and to deliver it as a hosted service. The selected supplier was Softcat Plc, a large company, indicating that a supplier with the capacity to fulfil and support the requirement at organisational scale was successful. The procurement was placed through a framework call-off, so suppliers seeking comparable work with this buyer would benefit from access to relevant framework routes as well as demonstrable experience supplying sector-specific software services. SMEs were deemed suitable to compete; the requirement was not reserved for voluntary, community and social enterprises.

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Notice Information

Notice Title

Investigation and Case Management Software

Notice Description

Crimson Investigation Management System (SaaS)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fb5e742f-a5db-4938-af55-15173a1cda56
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e0b5a046-c7dc-4994-9717-23bf86b4d332
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£66,947 Under £100K
Lots Value
Not specified
Awards Value
£66,947 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Oct 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Oct 20263 weeks ago
Contract Period
17 Oct 2026 - 16 Oct 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Security Industry Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 1UG
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Mile End
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

Softcat Plc

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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