Award

National Highways & Transport Network (NHT) Public Satisfaction Surveys

HAMPSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

14 Apr 2023 at 11:20

Summary of the contracting process

The Hampshire County Council awarded a contract to Building Software Ltd for the provision of National Highways & Transport Network (NHT) Public Satisfaction Surveys valued at £54,090. The procurement method was a direct Single tender action (below threshold), with a contract period from April 1, 2023, to March 31, 2026. The survey aims to measure and compare local authority performance in the South East region of the United Kingdom.

This tender offers an opportunity for businesses providing customer satisfaction survey services to engage with benchmarking and service improvement organisations like the NHT. Companies in the services sector and those with expertise in data collection, analysis, and benchmarking may find this contract particularly suitable for business growth. The location of the project in the United Kingdom's South East region further presents local businesses with a chance to showcase their capabilities in the public satisfaction survey domain.

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Notice Title

National Highways & Transport Network (NHT) Public Satisfaction Surveys

Notice Description

The National Highways & Transport Network (NHT Network) is a benchmarking and service improvement organisation for members that provides a service to measure and compare local authority performance. The NHT survey is a nationally recognised survey that collects the public's views on different aspects of highway & transport services provided by local authorities and measures public satisfaction. It is the only national survey of its type. The results of the satisfaction surveys are then analysed and benchmarked against all the other local authority members. The survey has been developed by the NHT and the entire process of data collection, data analysis and benchmarking is undertaken by the NHT. The information is then provided via their web platform.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fb6492d8-4e1d-4002-a6ba-686d68fa6d40
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/532bb5c5-7f29-4048-8182-ef467770c5f1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£60,000 Under £100K
Lots Value
Not specified
Awards Value
£54,090 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Apr 20232 years ago
Submission Deadline
30 Mar 2023Expired
Future Notice Date
Not specified
Award Date
31 Mar 20232 years ago
Contract Period
31 Mar 2023 - 31 Mar 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
HAMPSHIRE COUNTY COUNCIL
Contact Name
Paul Davison
Contact Email
paul.davison@hants.gov.uk
Contact Phone
0370 779 8346

Buyer Location

Locality
WINCHESTER
Postcode
SO23 8UJ
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ36 Central Hampshire
Delivery Location
TLJ South East (England)

Local Authority
Winchester
Electoral Ward
St Michael
Westminster Constituency
Winchester

Supplier Information

Number of Suppliers
1
Supplier Name

BUILDING SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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