Award

ESCC - FW - iCasework Case Management System

EAST SUSSEX COUNTY COUNCIL

This public procurement record has 2 releases in its history.

Award

01 Sep 2023 at 11:52

Award Notice
Award

22 Mar 2023 at 11:30

Award Notice
Summary of the contracting process

The East Sussex County Council has recently awarded a contract for the provision of a case management system valued at £116,000. The procurement process involved a selective procurement method with a call-off from a framework agreement. The contract period starts on July 3, 2021, and ends on July 2, 2025. The buying organisation is seeking services related to information systems or technology planning, and the procurement was finalised on January 30, 2021.

This tender presents an opportunity for businesses operating in the services industry, specifically those involved in information systems or technology planning services, to grow their clientele. Small and medium-sized enterprises (SMEs) would be particularly well-suited to engage in this tender opportunity due to its suitability for SMEs. The contract has attracted interest and involvement from CIVICA UK LIMITED as the awarded supplier, indicating potential for future collaborations in the region of South East, United Kingdom.

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Notice Information

Notice Title

ESCC - FW - iCasework Case Management System

Notice Description

To replace/renew the contract for a case management system (CMS) for managing complaints, enquiries, member enquiries, compliments, Ombudsman (Lgsco) complaints, FOI and environment information requests, data protection requests for public and police and ICO complaints.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fb7ae861-ab9d-498a-86b3-0a49af5bb18a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/48fe1712-94d8-427f-8078-7afd8b6bd6ab
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222200 - Information systems or technology planning services

Notice Value(s)

Tender Value
£116,000 £100K-£500K
Lots Value
Not specified
Awards Value
£333,670 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Sep 20232 years ago
Submission Deadline
13 Nov 2020Expired
Future Notice Date
Not specified
Award Date
30 Jan 20215 years ago
Contract Period
2 Jul 2021 - 2 Jul 2027 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
EAST SUSSEX COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEWES
Postcode
BN7 1UE
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ22 East Sussex CC
Delivery Location
TLJ South East (England)
Local Authority
Lewes
Electoral Ward
Lewes Priory
Westminster Constituency
Lewes

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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