Award

Provision of Evolutive CRM System - Connect to Work Programme.

WEST NORTHAMPTONSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

14 Aug 2025 at 07:59

Award Notice
Summary of the contracting process

The public procurement process managed by West Northamptonshire Council concerns the award of a contract for the provision of an Evolutive CRM system, online forms, and a participant portal, as part of the Connect to Work programme. Classified under the industry-specific software package category, this service-oriented procurement is active and complete, with the contract initiated through a selective method via the G-Cloud 14 Framework Agreement. The contract commenced on 7th August 2025 and will run until 6th August 2028, covering regions in the East Midlands and South East of the United Kingdom. The total value of the awarded contract is £76,250, with an option for a 12-month extension up to 6th August 2029.

This tender offers significant business growth opportunities, particularly for SMEs capable of providing innovative software solutions tailored to specific industry needs. The awarded contractor, Alcium Software Limited, signifies the potential for other small and medium enterprises to engage with public sector contracts by leveraging a similar scale and expertise. Businesses specialising in CRM systems and related digital solutions can find lucrative prospects in such tenders, especially those aiming to enhance customer relationship management in government and community-based programmes.

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Notice Information

Notice Title

Provision of Evolutive CRM System - Connect to Work Programme.

Notice Description

Provision of Evolutive CRM system, online forms and participant portal for the Connect to Work programme. System is being used across the South Midlands - across Northamptonshire, Bedfordshire, Luton and Milton Keynes. Additional information: This award is issued under the G-Cloud 14 Framework Agreement (RM1557.14). This award also carries an option for one extension of 12 months, up until 06.08.2029.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fbdeb26b-5818-48de-a7a8-aa4e981ff074
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/16387240-8907-4cfc-8140-210531ae2895
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
Not specified
Awards Value
£76,250 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Aug 20256 months ago
Submission Deadline
1 Aug 2025Expired
Future Notice Date
Not specified
Award Date
5 Aug 20256 months ago
Contract Period
6 Aug 2025 - 6 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST NORTHAMPTONSHIRE COUNCIL
Contact Name
Daryl Read
Contact Email
procurement@westnorthants.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORTHAMPTON
Postcode
NN1 1ED
Post Town
Northampton
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF24 West Northamptonshire
Delivery Location
TLF East Midlands (England), TLJ South East (England)
Local Authority
West Northamptonshire
Electoral Ward
Castle
Westminster Constituency
Northampton North

Supplier Information

Number of Suppliers
1
Supplier Name

ALCIUM SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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