Award

ITSM Software implementation, support and licensing

GLOUCESTERSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

26 Nov 2020 at 18:11

Award Notice
Summary of the contracting process

The Gloucestershire County Council is seeking services for the implementation, support, and licensing of ITSM Software, specifically the ServiceNow platform. This procurement initiated on December 1, 2020, and will continue until November 30, 2022. The contract involves a total value of £5,000,000, following a procurement process under the G-Cloud 11 framework. The tender was completed on October 1, 2020, and is classified under the CPV code for IT software packages, with delivery set to occur in the South West region of the United Kingdom. The minimum contract value is £340,000.

This tender presents substantial opportunities for small and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs) to engage in public procurement within the IT services sector. Companies that specialise in IT software solutions, service management implementations, and ongoing software support would be ideally positioned to compete effectively for future opportunities similar to this. Given the significant value of the contract, participation in such tenders can facilitate business growth and expand service offerings within the public sector.

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Notice Information

Notice Title

ITSM Software implementation, support and licensing

Notice Description

ITSM ServiceNow Software implementation, support and ongoing service. Additional information: This was procured via G-Cloud 11 and associated process.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fc0deeeb-92f4-4f65-a15d-651e494c02be
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9bed11b8-d0d9-41b3-88b6-de54a5452707
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48517000 - IT software package

Notice Value(s)

Tender Value
£5,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£5,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20205 years ago
Submission Deadline
1 Oct 2020Expired
Future Notice Date
Not specified
Award Date
26 Nov 20205 years ago
Contract Period
1 Dec 2020 - 30 Nov 2022 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GLOUCESTERSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GLOUCESTER
Postcode
GL1 2TG
Post Town
Gloucester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
TLK South West (England)
Local Authority
Gloucester
Electoral Ward
Westgate
Westminster Constituency
Gloucester

Supplier Information

Number of Suppliers
1
Supplier Name

UNIFII

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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