Award

Service Desk on Demand

PENSION PROTECTION FUND

This public procurement record has 2 releases in its history.

AwardUpdate

27 Jun 2019 at 16:05

Award

27 Jun 2019 at 16:02

Summary of the contracting process

The public procurement process for the "Service Desk on Demand" contract, initiated by the Pension Protection Fund, focuses on IT services including consulting, software development, and support. The contract, with a total value of £330,000, was awarded on May 27, 2018, and its service provision commenced on June 14, 2019, lasting until June 13, 2021. The tendering process was selective, operating under a framework agreement, with the tender period concluding on March 27, 2019, and delivery addresses covering the United Kingdom and several overseas territories.

This contract presents opportunities for businesses, particularly those in the IT services sector, including small and medium-sized enterprises (SMEs) capable of delivering cloud-based service desk solutions, 24/7 monitoring, and threat management services. Companies specially skilled in incident response and software development would be well-positioned to compete for similar future tenders that demand high levels of technical expertise and agility in service delivery.

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Notice Title

Service Desk on Demand

Notice Description

The agreement provides a cloud-based service desk provision.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fc244e5b-f320-408f-88cf-acf4b3b451f7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/49b09ccf-7928-4964-b6d1-a7ba6b014db8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£330,000 £100K-£500K
Lots Value
Not specified
Awards Value
£330,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Jun 20196 years ago
Submission Deadline
27 Mar 2019Expired
Future Notice Date
Not specified
Award Date
26 May 20187 years ago
Contract Period
13 Jun 2019 - 13 Jun 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
PENSION PROTECTION FUND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 2NA
Post Town
Croydon
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
Not specified

Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

LITTLE FISH (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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