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Data Support Services

XC TRAINS LIMITED

This public procurement record has 1 release in its history.

Award

29 Jun 2026 at 12:53

Award Notice
Summary of the contracting process

XC Trains Limited has completed the procurement process for Data Support Services, classified under software support services (CPV: 72261000). The contract, valued at £146,400, was awarded to Softcat Plc and involves the maintenance of data pipelines, reporting, and platform performance for CrossCountry Trains' data platform and Power BI reporting environment. The contract commenced on 1st June 2026 and will conclude on 31st May 2027. The process used a selective procurement method through a call-off from a framework agreement, and the procurement stage is marked as 'Award'. The services are to be provided within England, with the purchasing process starting during the tender period ending on 25th May 2026.

This tender provides significant growth opportunities for businesses specialising in data platform and reporting service support, particularly small and medium enterprises (SMEs), as the contract recognises them as suitable. The project's scope to enhance data quality and manage reporting environments is particularly relevant for IT service providers and consultancies capable of delivering consistent, high-quality support services. Companies already engaged in framework agreements might find additional advantages, offering them easier access to this opportunity.

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Notice Information

Notice Title

Data Support Services

Notice Description

CrossCountry Trains (XCT) requires ongoing support to ensure the stability and effectiveness of its new data platform and Power BI reporting environment. This includes maintaining data pipelines, reporting and platform performance, managing data quality, and resolving issues across integrated data sources as they arise.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fc68ed70-86f4-40c6-99ed-d55ce3a88a44
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4d8085c1-4965-43b3-b3ee-826063d08db0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£146,400 £100K-£500K
Lots Value
Not specified
Awards Value
£146,400 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jun 20262 weeks ago
Submission Deadline
25 May 2026Expired
Future Notice Date
Not specified
Award Date
24 May 20261 months ago
Contract Period
31 May 2026 - 31 May 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
XC TRAINS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SUNDERLAND
Postcode
SR3 3XP
Post Town
Sunderland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC44 Sunderland
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Sunderland
Electoral Ward
Doxford
Westminster Constituency
Houghton and Sunderland South

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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