Notice Information
Notice Title
RENEWAL OF MAINTENANCE AND SUPPORT PACKAGE FOR CUSTOMER SUPPORT LINE
Notice Description
North Lincolnshire Council is looking to source a support and maintenance contract for the support of our existing customer contact centre platform, MiContact Centre Enterprise, with full maintenance and support.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-fd2f9b97-6269-475c-b1ff-604c0dfac4b5
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/c0043f53-d24d-4aa3-8208-2246a74d711a
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72250000 - System and support services
72253000 - Helpdesk and support services
72253200 - Systems support services
72261000 - Software support services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Oct 20223 years ago
- Submission Deadline
- 21 Oct 2022Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 31 Oct 2022 - 30 Oct 2024 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NORTH LINCOLNSHIRE COUNCIL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- SCUNTHORPE
- Postcode
- DN15 6NL
- Post Town
- Doncaster
- Country
- England
-
- Major Region (ITL 1)
- TLE Yorkshire and The Humber
- Basic Region (ITL 2)
- TLE1 East Yorkshire and Northern Lincolnshire
- Small Region (ITL 3)
- TLE13 North and North East Lincolnshire
- Delivery Location
- TLE Yorkshire and The Humber
-
- Local Authority
- North Lincolnshire
- Electoral Ward
- Town
- Westminster Constituency
- Scunthorpe
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/c0043f53-d24d-4aa3-8208-2246a74d711a
11th October 2022 - Opportunity notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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