Tender

CCCC16B15 - Provision of Consultancy for Customer Care Officer Charging

CROWN COMMERCIAL SERVICE

This public procurement record has 1 release in its history.

Tender

06 Dec 2016 at 17:26

Tender Notice
Summary of the contracting process

The procurement process titled "CCCC16B15 - Provision of Consultancy for Customer Care Officer Charging" is being conducted by the Crown Commercial Service, aimed at delivering consultancy services to the Department for Work and Pensions (DWP). This initiative, classified under the industry category of Administration, defence and social security services, is currently at the Tender stage, with submissions due by 21st December 2016. The contract period will commence on 9th January 2017 and run until 31st January 2017, with potential service delivery locations including various countries such as the United Kingdom and British Overseas Territories.

This tender presents a significant opportunity for businesses, particularly those in the consultancy and social services sector, to expand their operations through government contracts. Small and medium-sized enterprises (SMEs) are encouraged to participate, especially those that provide expertise in customer care, contract assessment, and cost analysis. Engaging in this procurement can lead to establishing long-term relationships with governmental bodies, positioning businesses favourably for future contracts within similar fields.

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Notice Information

Notice Title

CCCC16B15 - Provision of Consultancy for Customer Care Officer Charging

Notice Description

This Consultancy requirement for the Department for Work and Pensions (DWP). The successful potential provider will be expected to provide an expert report which considers and assesses the potential value of overcharging in respect of Customer Care Officers (CCO) under the Expanded Prime Contract (EPC). Additional information: How to apply Instructions to Potential Providers: Potential Providers must first be registered on the Crown Commercial Service e-Sourcing Suite in order to respond to the Procurement. If you have not yet registered on the e-Sourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS e-Sourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so at the Invitation to Tender stage. Potential Providers should note that it could take up to 10 working days to obtain a DUNS number. Full instructions for registration and use of the system can be found at: http://gps.cabinetoffice.gov.uk/i-am-supplier/respond-tender Once you have registered on the e-Sourcing Suite, you will need to express your interest by emailing ExpressionOfInterest@Crowncommercial.gov.uk Your email must clearly state: - name/reference of this procurement - the name of the registered supplier; and - the name and contact details Crown Commercial Service will then process your registration and assign your organisation to the opportunity. The registered user will receive a notification email to alert them once this has been done. It is advised however that Potential Providers register as soon as practically possible in order to receive the Invitation to Tender and have a sufficient amount of time to respond. Crown Commercial Service is not able to offer any extensions to the advertised procurement timetable. For technical assistance on use of the e-Sourcing Suite please contact the Helpdesk: Freephone: 0345 010 3503 Email: supplier@Crowncommercial.gov.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fd5ace92-2650-4027-a6c4-f999528a54ac
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1311c18f-9b04-48c7-a009-6cefefd003d8
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75000000 - Administration, defence and social security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Dec 20169 years ago
Submission Deadline
21 Dec 2016Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
9 Jan 2017 - 31 Jan 2017 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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