Award

GB-Glasgow: NICE Call Recording

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

27 May 2020 at 16:10

Award Notice
Summary of the contracting process

The Student Loans Company is seeking to provide IT services through the tender titled "GB-Glasgow: NICE Call Recording." This procurement is classified under the industry category of information technology services and is located in Glasgow, Scotland. The tender process is currently complete, with the contract awarded to Software Box Ltd for a total value of £750,000. The contract period commenced on 1st April 2020 and is set to conclude on 31st March 2021, following a tender submission deadline that ended on 31st March 2020.

This tender presents an opportunity for IT service providers looking to expand their business in the public sector, particularly those with experience in call recording and associated technologies. As the procurement was not specifically restricted to small or social enterprises, businesses of various sizes could find suitable avenues to engage in similar future tenders. Interested companies should be prepared to demonstrate their capacity to deliver high-quality IT solutions for government clients, enhancing their prospects for growth in public procurement.

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Notice Information

Notice Title

GB-Glasgow: NICE Call Recording

Notice Description

NICE Call Recording

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fe2ab771-0f6b-4b5a-a4ef-8ef15633040f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/210bbdf5-e423-4760-b507-a9a0709a0d27
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£750,000 £500K-£1M
Lots Value
Not specified
Awards Value
£750,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
27 May 20205 years ago
Submission Deadline
31 Mar 2020Expired
Future Notice Date
Not specified
Award Date
30 Mar 20205 years ago
Contract Period
31 Mar 2020 - 31 Mar 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Olga Chernick
Contact Email
olga_chernick@slc.co.uk
Contact Phone
01412433705

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTWARE BOX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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