Award

Payroll, Roster and Availability IT System for Hertfordshire Fire and Rescue Service

HERTFORDSHIRE COUNTY COUNCIL

This public procurement record has 2 releases in its history.

AwardUpdate

30 Jan 2024 at 12:49

Award Notice
Award

16 Jan 2024 at 09:32

Award Notice
Summary of the contracting process

The Hertfordshire County Council has awarded a contract for a Payroll, Roster, and Availability IT System for Hertfordshire Fire and Rescue Service to Gartan Technologies. This procurement falls under the IT services category, with a contract value of £387,066. The tender was conducted using a limited procurement method through a Negotiated procedure without prior publication. The award date was 24th August 2023, and the contract period runs from 24th September 2023 to 23rd September 2028.

This contract presents an opportunity for businesses in the services sector, especially those experienced in IT consulting, software development, and support services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations may find this tender particularly suited for their capabilities. Suppliers need to consider the bespoke enhancements required by Hertfordshire Fire and Rescue Service and the integration with Motorola 3TC Guardian Command as key factors in competing for this tender.

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Notice Information

Notice Title

Payroll, Roster and Availability IT System for Hertfordshire Fire and Rescue Service

Notice Description

This is an Award Notice for the Provision of a Payroll, Roster and Availability IT System for HFRS. This is a direct award because competition is absent for the technical reasons below. Hertfordshire Fire and Rescue Service (HFRS) has an integrated workforce management solution designed to manage it's time management needs. The application provides real-time insight into the availability of on-call fire services and optimises crewing for full-time fire stations, allowing HFRS to manage all staff in one system. The current provider, Gartan Technologies, and their products (Availability, Payroll, Roster) are fully integrated with HFRS systems. The application has been customised to HFRS requirements with over 20 bespoke enhancements which reflect the specific needs of HFRS. The HFRS systems are aligned with Motorola 3CR (3TC Guardian Command). Gartan is the only native OAM integration with Motorola 3CRS (3TC Guardian Command) at present. The Council has therefore awarded a contract to Gartan Technologies. This represents a best value approach to ensure the ongoing service delivery. If a new provider were to be appointed, the cost of replicating the bespoke enhancements and providing an ongoing service would far exceed the budget envelope. It is not clear whether a new system could be delivered within the timescales required and integrated to ensure there was no break in service of HFRS's critical activities to save lives.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fe32962a-6b28-4b0f-96f5-662a208f95d9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fdc70867-95b9-45a4-b427-eb2454eef2ae
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated procedure without prior publication (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£387,066 £100K-£500K
Lots Value
Not specified
Awards Value
£387,066 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jan 20242 years ago
Submission Deadline
24 Aug 2023Expired
Future Notice Date
Not specified
Award Date
23 Aug 20232 years ago
Contract Period
23 Sep 2023 - 23 Sep 2028 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORD
Postcode
SG13 8DQ
Post Town
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

GARTAN TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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