Award

SDM IHS FY 19/20 - 3rd Quarter

METROPOLITAN POLICE SERVICE

This public procurement record has 1 release in its history.

Award

27 Nov 2019 at 08:08

Award Notice
Summary of the contracting process

The Metropolitan Police Service is seeking a Service Delivery Manager for in-house support as part of their procurement titled "SDM IHS FY 19/20 - 3rd Quarter." This initiative is classified under information systems or technology planning services and is located in England. The procurement method is a limited competitive quotation, and the award decision is based on experience, cost, and delivery time. The tender period closed on 14th November 2019, while the contract commenced on 20th November 2019 and will run until 2nd March 2020.

This tender presents an excellent opportunity for businesses specialising in IT support and service delivery, particularly those with experience in managing mission-critical applications. Companies that can demonstrate expertise in service architecture, cost management, and leadership in support operations will be well-positioned to compete. Additionally, firms with capabilities in supporting Linux and Microsoft operating systems are encouraged to consider this contract, which is critical for ensuring ongoing application maintenance and service delivery operations.

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Notice Information

Notice Title

SDM IHS FY 19/20 - 3rd Quarter

Notice Description

The MPS has developed a number of applications, including and enterprise service bus, in vehicle applications and various integration services. These applications are currently supported by the teams that developed the applications. Applications are transitioning into support. The structure, processes and resources within the existing teams needs to meet the ongoing support requirement. The existing applications and services need to be supported during transition to the live services and ongoing support is required. At the same time the support of the application maintenance and support of all applications needs to be formalised, maintained and supported. REQUIREMENT: SERVICE DELIVERY MANAGER FOR IN HOUSE SUPPORT A security cleared experienced service delivery manager who has led teams of more than 10 people in delivering on going operations support for mission critical applications. * Ideally ITIL qualified * Experience of managing 3rd parties and 3rd party services * Leadership and people management skills * Service Architecture and Design: experience * Cost and Budget forecast capital and run costs management for a service delivery operation * Control resourcing plans for the support function with an eye on utilisation rates and cost reductions for live services. * Understand and deliver service level requirements * Improved efficiency of live services support function working with DevOps, Developers help desks and support teams * Lead and guiding teams in delivering the ongoing service * Experience in supporting Linux, MS operating systems * Be the single point of contact for the operations support delivery * Performance and operational management of the IT support and service delivery operation the procurement decision will be based on experience, cost and delivery time. please e-mail your responses to ayo.alfonso@met.police.uk https://www.met.police.uk (In House Support)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-fe679351-d03d-40b1-857b-0c8a863a5655
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cbb3a3f3-2c8b-4c3a-b86d-901187324ccb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222200 - Information systems or technology planning services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£49,700 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Nov 20196 years ago
Submission Deadline
14 Nov 2019Expired
Future Notice Date
Not specified
Award Date
19 Nov 20196 years ago
Contract Period
20 Nov 2019 - 2 Mar 2020 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
METROPOLITAN POLICE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LILLIE ROAD
Postcode
SW6 1TR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Hammersmith and Fulham
Electoral Ward
West Kensington
Westminster Constituency
Chelsea and Fulham

Supplier Information

Number of Suppliers
1
Supplier Name

Q ASSOCIATES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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