Tender

CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

NOTTINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

23 Feb 2023 at 14:26

Tender Notice
Summary of the contracting process

The Nottingham City Council is seeking tenders for the provision of a Customer Relationship Management and Billing Software System. This procurement opportunity falls under the services category, with a contract value of £3,200,000. The tender deadline is set for March 31, 2023, with the contract period starting on June 1, 2023, and lasting until May 30, 2033. The Council aims to engage experienced contractors for this endeavour, which is open to businesses in the software and information systems industry.

This tender opportunity from Nottingham City Council presents a valuable chance for businesses specialising in IT services, consulting, software development, and support to showcase their capabilities. The Council has highlighted that small and medium-sized enterprises (SMEs) are encouraged to participate in this open procedure. The location for service delivery is in England, United Kingdom, providing local businesses with a prime opportunity to engage in a long-term contract with the Council for the provision of essential software solutions.

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Notice Information

Notice Title

CPU 5990 Customer Relationship Management and Billing System for Nottingham City Council, Enviroenergy

Notice Description

Nottingham City Council is seeking tenders from sufficiently experienced and qualified contractors to establish a services contract to provide Customer Relationship Management and Billing Software System. Nottingham City Council Environment and Sustainability Division provide billing services to our domestic customers on Enviroenergy's District Heating Network who exclusively use the networks hot water for their home's hot water and heating needs and not a conventional gas boiler. Due to this they have a distinctive heat meter which communicates flow and temperature readings to calculate kWh energy usage. NCC also provides billing services to a number of external clients who have their own communal heating programmes with similar heat meters.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-feac91ec-862d-4655-900d-00aefc3079a1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c3c3414a-172e-48fd-a232-aa54cc4e07d6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

65 - Public utilities

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

65000000 - Public utilities

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,200,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Feb 20233 years ago
Submission Deadline
31 Mar 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2023 - 30 May 2033 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAM
Postcode
NG2 3NG
Post Town
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF14 Nottingham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Nottingham
Electoral Ward
Castle
Westminster Constituency
Nottingham East

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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