Planning

Customer Service Corporate Training Programme

LONDON BOROUGH OF SOUTHWARK

This public procurement record has 1 release in its history.

Planning

05 Aug 2019 at 08:32

Market Engagement Notice
Summary of the contracting process

The London Borough of Southwark is currently in the planning stage of the procurement process for a contract titled "Customer Service Corporate Training Programme," which focuses on customer services within the public sector. The tender has a value of £14,400 and aims to provide council-wide training offerings. Important dates include the engagement end date set for 5th November 2019. The delivery is specified for London, United Kingdom, and the procurement is classified under CPV code 79342300, which pertains to customer services.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in customer service training. Businesses with expertise in corporate training, particularly those offering innovative and impactful customer service solutions, would be well-suited to engage in this competitive procurement process. The contract not only supports local businesses but also helps enhance public service standards through specialised training programs.

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Notice Information

Notice Title

Customer Service Corporate Training Programme

Notice Description

A contract for the council wide training offer for the customer service category.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ff7f16da-2f53-4e19-9c20-8610f2f363d8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/db2f0c1e-bceb-47a8-aefe-13d02946bc00
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
£14,400 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Aug 20196 years ago
Submission Deadline
Not specified
Future Notice Date
5 Nov 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF SOUTHWARK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2QH
Post Town
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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