Award

Candidate Assessment Services 2025 -2027

FINANCIAL OMBUDSMAN SERVICE

This public procurement record has 1 release in its history.

Award

26 Mar 2025 at 09:38

Award Notice
Summary of the contracting process

The Financial Ombudsman Service has completed the procurement process for the provision of candidate assessment services using software, with an awarded contract valued at £110,000. The procurement falls under the business services category, encompassing law, marketing, consulting, recruitment, printing, and security. The contract, which spans from 26 April 2025 to 25 April 2027, targets the London area (specifically the E14 9SR postal code). The procurement method used was a direct single tender action below the threshold, culminating in an award to the Criteria Corp. The final stages of this procurement process were completed in March 2025, with the contract announced on 26 March 2025.

This procurement opportunity presents considerable potential for businesses specialising in candidate assessment and software solutions to demonstrate their capabilities within a pivotal financial services context. Small and Medium-sized Enterprises (SMEs) are especially encouraged to compete in similar tenders, given the Financial Ombudsman Service’s procurement practices that favour inclusivity. Businesses with a strong track record in delivering high-quality, technologically advanced assessment services are well-suited to provide the needed expertise and innovation, thereby contributing to the growth and enhancement of their service offerings in the market.

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Notice Information

Notice Title

Candidate Assessment Services 2025 -2027

Notice Description

Provision of candidate assessment/judgement services using software

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ffb4365d-346d-4ce4-9cd0-cbb4f794b2c0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2ecabbf6-5823-4153-84a6-bb75dfed454c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£110,000 £100K-£500K
Lots Value
Not specified
Awards Value
£110,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 202511 months ago
Submission Deadline
21 Mar 2025Expired
Future Notice Date
Not specified
Award Date
25 Mar 202511 months ago
Contract Period
25 Apr 2025 - 25 Apr 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE
Contact Name
peter gamble
Contact Email
procurement.enquires@financial-ombudsman.org.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

CRITERIA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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