Award

Merchant Acquirer, Equipment and Payment Gateway Services

GLASGOW CITY COUNCIL

This public procurement record has 1 release in its history.

Award

08 Jan 2021 at 16:24

Summary of the contracting process

Glasgow City Council is seeking to procure Merchant Acquirer, Equipment and Payment Gateway Services, primarily within the banking services category. Located in Glasgow, this procurement process is currently in the Award stage, following an initiation as a limited tender. The successful bidder will provide essential services to enable the Council to accept payments via debit and credit cards, crucial for processing income such as Council Tax and other fees. The contract was signed on 27 February 2020, with a total contract value of £960,000.

This tender presents significant opportunities for businesses specialising in payment gateway solutions and merchant acquiring services. Companies that offer reliable, secure payment processing capabilities, particularly those with experience in working with local authorities or public sector entities, would be well-positioned to compete. The ongoing requirement for uninterrupted service due to the Council's income management system emphasises the potential for sustained business growth in this sector.

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Notice Title

Merchant Acquirer, Equipment and Payment Gateway Services

Notice Description

The Council has an ongoing requirement for Merchant Acquirer and Payment Gateway services (also known as MAS) to allow the Council to accept payments by debit and credit cards. Merchant Acquiring Services are an integral part of the debit and credit card payment transaction process. The services are required to enable merchants and retailers (in this case the Council) to accept card payments, with the acquirer acting as the link between the Council, the card association (e.g. Visa or Mastercard) and the issuing bank for the customer's payment card. The acquirer collects the card based payments from the issuing bank and credits the Council's nominated bank account with the customer's payment. The services enable the processing, authorisation and settlement of customer payments by debit and credit card where these have been made to the Council in person, by telephone or online. The Merchant Acquirer is responsible for transferring payment for income streams including Council Tax, Non Domestic Rates and other sundry debt income. The Council requires this service to be provided without interruption as the supplier underpins the collection of income.

Lot Information

Lot 1

Merchant Acquiring Services is an integral part of the debit and credit card payment transaction process. The services are required to enable merchants and retailers (in this case the Council) to accept card payments, with the acquirer acting as the link between the Council, the card association (e.g. Visa or Mastercard) and the issuing bank for the customer's payment card. The acquirer collects the card based payments from the issuing bank and credits the Council's nominated bank account with the customer's payment. The services enable the processing, authorisation and settlement of customer payments by debit and credit card where these have been made to the Council in person, by telephone or online. The Merchant Acquirer is responsible for transferring payment for income streams including Council Tax, Non Domestic Rates and other sundry debt income. The Council requires this service to be provided without interruption as the supplier underpins the collection of income.

Procurement Information

Due to GCC's inhouse project to deliver a new Income Management System which is interlinked to and will not function without MAS to support the secure transfer of payments and refunds between the Council and the card user. Also the council's system for parking and bus lane fines requires to be supported by an agreed list of MAS providers as stipulated by the system supplier.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0288d5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/000385-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services


CPV Codes

66110000 - Banking services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£960,000 £500K-£1M

Notice Dates

Publication Date
8 Jan 20215 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Feb 20205 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active, Unsuccessful
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
GLASGOW CITY COUNCIL
Contact Name
Not specified
Contact Email
caroline.dougan@glasgow.gov.uk
Contact Phone
+44 1412876845

Buyer Location

Locality
GLASGOW
Postcode
G2 1DU
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM82 Glasgow City

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North East

Supplier Information

Number of Suppliers
1
Supplier Name

WORLDPAY

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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