Award

Interpreting and Translation services

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Award

28 May 2021 at 09:00

Tender

11 Jan 2021 at 14:58

Summary of the contracting process

The Sandwell Metropolitan Borough Council is seeking providers for interpreting and translation services to support various client services, including Adults and Children's Services and Housing, throughout the Borough of Sandwell. The procurement process, titled "Interpreting and Translation services," is currently in the Tender stage, with a closing date for submissions set for 12th February 2021. The anticipated contract period will begin on 12th April 2021 and run until 31st March 2025, with an estimated total value of £400,000. This tender is conducted through an open procurement method.

This tender presents significant growth opportunities for businesses specialising in interpretation and translation services, particularly those equipped to operate across diverse mediums such as face-to-face communication, telephone, and video conferencing via MS Teams. Businesses with experience in providing services to local authorities or in sectors like housing and education will be particularly well-suited to compete in this procurement process. Additionally, suppliers capable of handling urgent requests outside normal office hours, including weekends and bank holidays, will stand out as favourable candidates.

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Notice Title

Interpreting and Translation services

Notice Description

The Council and Sandwell Childrens Trust had a requirement for the provision of Interpretation Services to support a range of Client Services including Adults and Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service is to be delivered through face to face, telephone and video methods via MS Teams during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.

Lot Information

Face To Face

The Council and Sandwell Childrens Trust have a requirement for the provision of Interpretation Services to support a range of Client Services (including Adults & Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights) at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service will need to be delivered through face to face, telephone and video methods (via MS Teams) during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.The contract will commence on 12th April 2021 and will be for a period of 4 years until 31st March 2025.The estimated annual value excluding VAT for the of the contract is PS100,000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.The Council will be looking to select up to five tenderers to be appointed as the contracted providers of the four lots specified in this document

Telephone

The Council and Sandwell Childrens Trust have a requirement for the provision of Interpretation Services to support a range of Client Services (including Adults & Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights) at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service will need to be delivered through face to face, telephone and video methods (via MS Teams) during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.The contract will commence on 12th April 2021 and will be for a period of 4 years until 31st March 2025.The estimated annual value excluding VAT for the of the contract is PS100,000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.The Council will be looking to select up to five tenderers to be appointed as the contracted providers of the four lots specified in this document

Video

The Council and Sandwell Childrens Trust have a requirement for the provision of Interpretation Services to support a range of Client Services (including Adults & Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights) at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service will need to be delivered through face to face, telephone and video methods (via MS Teams) during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.The contract will commence on 12th April 2021 and will be for a period of 4 years until 31st March 2025.The estimated annual value excluding VAT for the of the contract is PS100,000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.The Council will be looking to select up to five tenderers to be appointed as the contracted providers of the four lots specified in this document

Written Word

The Council and Sandwell Childrens Trust have a requirement for the provision of Interpretation Services to support a range of Client Services (including Adults & Childrens Services, Housing, School Admissions, Taxi Licensing and Welfare Rights) at various locations throughout the Borough of Sandwell and on occasions outside of the Council boundaries.This service will need to be delivered through face to face, telephone and video methods (via MS Teams) during normal and outside of office hours, weekends and if and when required on Bank Holidays.There is also a requirement for Translation of the written word in the form of a letter, pamphlet or other publications.The contract will commence on 12th April 2021 and will be for a period of 4 years until 31st March 2025.The estimated annual value excluding VAT for the of the contract is PS100,000. This value is based on historical spend data and is intended to be used as a guide only and is not a guarantee of the level of business that will be generated from the contract.The Council will be looking to select up to five tenderers to be appointed as the contracted providers of the four lots specified in this document

Face To Face

Please refer to the ITT documents

Telephone

Please refer to the ITT documents

Video

Please refer to the ITT documents

Written Word

Please refer to the ITT documents

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-028945
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011944-2021
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79540000 - Interpretation services

Notice Value(s)

Tender Value
£400,000 £100K-£500K
Lots Value
£400,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£400,000 £100K-£500K

Notice Dates

Publication Date
28 May 20214 years ago
Submission Deadline
12 Feb 2021Expired
Future Notice Date
Not specified
Award Date
18 May 20214 years ago
Contract Period
11 Apr 2021 - 31 Mar 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Active, Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Neil Whitehouse
Contact Email
neil_whitehouse@sandwell.gov.uk
Contact Phone
+44 1215693625

Buyer Location

Locality
OLDBURY
Postcode
B69 3DB
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG37 Sandwell

Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
5
Supplier Names

ABSOLUTE INTERPRETING AND TRANSLATION

FIVE STAR LANGUAGES

GLOBAL TRANSLATION SERVICES

SUPREME LINGUISTIC SERVICES LTD T A PREMIUM LINGUISTIC SERVICES

WORD 360

Open Contracting Data Standard (OCDS)

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