Award

Victim Satisfaction & Public User Surveys

PCC NORTH WALES POLICE

This public procurement record has 2 releases in its history.

Award

09 Apr 2021 at 08:51

Tender

01 Feb 2021 at 11:49

Summary of the contracting process

The procurement process titled "Victim Satisfaction & Public User Surveys" has been initiated by the PCC North Wales Police, with the aim of selecting a supplier to provide a fully bilingual service for conducting customer satisfaction surveys. This tender falls under the services industry category, specifically classified as "Customer satisfaction survey" (CPV: 79342311). The procurement method is an open procedure, with the tender period concluding on 1 March 2021, while the contract value amounts to £388,000. The contract is expected to run from 30 April 2021 to 28 April 2023, and it will be located in Colwyn Bay, North Wales.

This tender presents growth opportunities primarily for businesses skilled in providing survey services, particularly those experienced in bilingual engagements involving Welsh and English. Companies capable of delivering high-quality method statements and competitive pricing will be well-positioned to secure this contract. Suppliers with expertise in public service survey methodologies or those who can demonstrate a proven track record of conducting similar surveys will find this opportunity particularly appealing.

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Notice Title

Victim Satisfaction & Public User Surveys

Notice Description

North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys.

Lot Information

Lot 1

North Wales Police together with the Police and Crime Commissioner (PCC) are seeking a suitable supplier to provide a Fully Bilingual Service (Welsh & English) to undertake all of their surveys. Additional information: Option to extend +1+1+1 years if the both parties are in agreement

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-028ee3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007348-2021
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311000 - Survey services

79311210 - Telephone survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£388,000 £100K-£500K
Lots Value
£388,000 £100K-£500K
Awards Value
Not specified
Contracts Value
£388,000 £100K-£500K

Notice Dates

Publication Date
9 Apr 20214 years ago
Submission Deadline
1 Mar 2021Expired
Future Notice Date
Not specified
Award Date
23 Mar 20214 years ago
Contract Period
29 Apr 2021 - 28 Apr 2023 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PCC NORTH WALES POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COLWYN BAY, NORTH WALES
Postcode
LL29 8AW
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL Wales

Local Authority
Conwy
Electoral Ward
Glyn
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

MEL RESEARCH

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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