Award

Provision of Telephony Support and Maintenance

DVLA COMMERCIAL SERVICES DIRECTORATE

This public procurement record has 1 release in its history.

Award

27 Feb 2021 at 09:32

Summary of the contracting process

The DVLA Commercial Services Directorate has awarded a contract for the "Provision of Telephony Support and Maintenance" valued at £5,028,000. This procurement falls within the information technology services category and is located in Swansea, UK. The procurement process was classified as limited, allowing for the award without a prior call for competition due to commercial justification related to COVID-19. The contract, which has been active since it was signed on 25 February 2021, is for a duration of one year.

This opportunity presents a significant prospect for businesses within the telecommunications and IT services sectors, particularly those specialising in telephony support and maintenance. Companies equipped to offer efficient and effective communication solutions will be well-positioned to compete in this tendering process. Given the context of the contract’s urgency stemming from the pandemic, businesses that can rapidly adapt to the specific needs of the DVLA will have a competitive advantage.

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Notice Title

Provision of Telephony Support and Maintenance

Notice Description

The DVLA is looking to award a contract for it's support and maintenance Telephony Communication service. This is due to the impact of the Pandemic and delays in the process has led to the Agency having to extend its current arrangement. We are intending to award a contract for 1 year only.

Lot Information

Lot 1

The DVLA is looking to award a contract for it's support and maintenance Telephony Communication service. This is due to the impact of the Pandemic and delays in the process has led to the Agency having to extend its current arrangement. We are intending to award a contract for 1 year only.

Procurement Information

Commercial justification for awarding the contract based on Covid restrictions as outlined in Procurement Policy Note (PPN) 01/20 which sets out information and associated guidance on the public procurement regulations and responding to the current coronavirus, COVID-19, outbreak Regulation 72(1).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0296ed
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003973-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£5,028,000 £1M-£10M

Notice Dates

Publication Date
27 Feb 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
25 Feb 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
DVLA COMMERCIAL SERVICES DIRECTORATE
Contact Name
Nicola Harper
Contact Email
nicola.harper@dvla.gsi.gov.uk
Contact Phone
+44 1792788231

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL18 Swansea

Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

VIRGIN MEDIA BUSINESS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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