Notice Information
Notice Title
Ferry Booking and Ticketing Software
Notice Description
CalMac is seeking to appoint a provider of Ferry Booking and Ticketing software.
Lot Information
Lot 1
CalMac Ferries Limited (CFL) is one of the largest transport operators in Scotland, operating 33 ferries and 53 ports, harbours and slipways on behalf of the Scottish Government under the Clyde and Hebrides Ferry Services (CHFS) contract. CFL's Minimum Requirement is for modern, packaged, commercial, off the shelf and market-proven ferry booking and ticketing software. End of Minimum Requirement. This Procurement Central to CFL's requirement is software which: 1. Will make buying CalMac travel easy 2. Will sell CFL travel and related products to domestic, commercial (including freight) and tourist customers 3. Will offer electronic ticketing, and the capability to integrate with external ticket fulfilment solutions 4. Requires zero or minimal development effort to satisfy CFL's required outcomes 5. Can be supported through implementation services including configuration, training and integration with CFL's payment services provider 6. Can be implemented in collaboration with CFL to achieve go-live within 12 months or less, following contract award. Note that suppliers will be expected to collaborate with CFL to determine an effective implementation approach during procurement 7. Offers proven, open interfaces to allow integration with customer sales and service devices, payment services and internal and external business systems and services Contract The contract for this service will be let for an initial four-year duration, which will include an implementation period and a period of live running, followed by four, auto-renewed periods of 12 months, each of which is at CFL's option. In advance of each renewal, CFL may elect not to renew at 12 months notice. The total contract duration is eight years. CFL will contract with the most economically advantageous bidder, and the resultant contract will be available for novation to any subsequent operator of the CHFS contract on the same terms as if it continued to be applied to CFL. It is intended that the contract could be applied for the benefit of CFL's parent company, David MacBrayne Limited (DML), DML subsidiaries or any other entities formed by DML. The Contract Principles document appointing CFL's chosen supplier will be provided during the ESPD stage for information only. Bidders selected to take part in the ITT will be able to comment on the Contract Principles document and this section of the ITT will be scored. A copy of the Contract Principles document will be provided in the supplier attachment area of PCS Tender portal prior to ESPD submission date. Information A link to a video produced by CFL will be made available via the PCS-Tender portal messaging system. The aim of this video is to explain the importance of the European Single Procurement Document (ESPD) scored questions, and how CFL will use the ESPD procedure to limit the number of organisations being invited to Tender to three (3) organisations only. A summary of key findings from CFL premarket engagement will also be provided. Whilst suppliers may find the video informative, nothing communicated in the video is binding on CFL unless confirmed in writing in the procurement documents (the Contract Notice, the ESPD, and tender documentation which will be made available in due course) or through PCS-Tender. To the extent that anything in the procurement documents contradicts statements made during any premarket engagement, the procurement documents shall take precedence. Additional information: The estimated Contract Value excluding VAT range is 3,000,000 to 9,000,000 GBP. Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015. CFL reserves the right to award additional services in accordance with regulation 33(8) of the Public Contracts (Scotland) Regulations 2015.
Options: During the ITT stage, Bidders may suggest added value features for discussion during negotiation. Any additional features deemed to enhance the offer shall be subject to the evaluation criteria following the call for final offers.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-0296fe
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/003990-2021
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Competitive procedure with negotiation
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48100000 - Industry specific software package
72212100 - Industry specific software development services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Mar 20215 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 1 Mar 20215 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Cancelled
- Lots Status
- Cancelled
- Awards Status
- Unsuccessful
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CalMac Ferries Limited
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- GOUROCK
- Postcode
- PA19 1QP
- Postcode Area
- Paisley
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM3 West Central Scotland
- Small Region (ITL 3)
- TLM33 Inverclyde, East Renfrewshire, and Renfrewshire
- Delivery Location
- TLM83 Inverclyde, East Renfrewshire, and Renfrewshire
-
- Local Authority
- Inverclyde
- Electoral Ward
- Inverclyde West
- Westminster Constituency
- Inverclyde and Renfrewshire West
Further Information
Open Contracting Data Standard (OCDS)
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.