Award

Direct Award - Payroll & HR System Support

TORBAY COUNCIL

This public procurement record has 1 release in its history.

Award

27 Apr 2021 at 12:35

Award Notice
Summary of the contracting process

Torbay Council is seeking to extend its contract for payroll and human resources system support, which it currently has with Zellis UK Limited. This procurement process is classified under IT services, specifically consulting and software development, with a focus on services. The procurement is at the award stage, with a contract value of £215,725 signed on 4 March 2021. The tender has been initiated due to the expiration of the existing support agreement in December 2021, and the process has been structured as a limited procurement method, allowing for a direct award without the publication of a contract notice.

This tender presents significant opportunities for businesses with expertise in IT services and system support, particularly those specialising in payroll and HR software solutions. Companies well-suited to compete in this tender are likely to have a strong background in delivering integrated payroll systems and maintenance services, especially those already familiar with the frameworks used by local authorities. The successful extension of this contract will ensure ongoing support for Torbay Council during its current CRM implementation process, providing stability and continuity in essential HR functions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Direct Award - Payroll & HR System Support

Notice Description

Support and maintenance for Torbay Council's integrated payroll and human resources system.

Lot Information

Lot 1

The support agreement for Torbay Council's current integrated payroll and human resources system is coming to an end and the purpose of this procurement exercise is to extend the Contract with the incumbent supplier.

Procurement Information

In January 2011 Torbay Council entered into a Contract for an integrated payroll and human resources system. This Contract comprised of the purchase of a perpetual licence for the software and a seven year support agreement. This support agreement is due to expire in December 2021 and the incumbent supplier has exclusive rights to the software. As such, they are the only supplier able to support and provide updates and new releases for the system. The Council opted for the more costly option of a perpetual licence when this system was originally procured to enable ongoing use of the system and delay the need for any significant costs associated with the purchase of a new system. The system is fully embedded, meets the Council's current needs and is capable of being adapted to meet future needs. It would therefore not offer best value if the Council were to go out to tender for the purchase of a new system. Currently Torbay Council are in the process of procuring a Council-wide CRM IT system. It is anticipated that following award, it will take at least two years to implement this new system. With the demands of this large project, there is not the capacity within the IT department to develop the necessary documents required to procure a potential replacement HR & Payroll system. It is also estimated that it would take between two to three years to procure and implement a potential replacement HR & Payroll system, which means that the current support agreement needs to be extended for five years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02aaa3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009010-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£215,725 £100K-£500K

Notice Dates

Publication Date
27 Apr 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Mar 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Mr Adam Harmer
Contact Email
adam.harmer@torbay.gov.uk
Contact Phone
+44 1803208515

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLK42 Torbay
Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

ZELLIS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02aaa3-2021-04-27T13:35:02+01:00",
    "date": "2021-04-27T13:35:02+01:00",
    "ocid": "ocds-h6vhtk-02aaa3",
    "initiationType": "tender",
    "tender": {
        "id": "DN537611",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Direct Award - Payroll & HR System Support",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "mainProcurementCategory": "services",
        "description": "Support and maintenance for Torbay Council's integrated payroll and human resources system.",
        "lots": [
            {
                "id": "1",
                "description": "The support agreement for Torbay Council's current integrated payroll and human resources system is coming to an end and the purpose of this procurement exercise is to extend the Contract with the incumbent supplier.",
                "hasOptions": false
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKK42"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Negotiated without publication of a contract notice",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_TECHNICAL",
                "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
            },
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_REPETITION_EXISTING",
                "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
            }
        ],
        "procurementMethodRationale": "In January 2011 Torbay Council entered into a Contract for an integrated payroll and human resources system. This Contract comprised of the purchase of a perpetual licence for the software and a seven year support agreement. This support agreement is due to expire in December 2021 and the incumbent supplier has exclusive rights to the software. As such, they are the only supplier able to support and provide updates and new releases for the system. The Council opted for the more costly option of a perpetual licence when this system was originally procured to enable ongoing use of the system and delay the need for any significant costs associated with the purchase of a new system. The system is fully embedded, meets the Council's current needs and is capable of being adapted to meet future needs. It would therefore not offer best value if the Council were to go out to tender for the purchase of a new system. Currently Torbay Council are in the process of procuring a Council-wide CRM IT system. It is anticipated that following award, it will take at least two years to implement this new system. With the demands of this large project, there is not the capacity within the IT department to develop the necessary documents required to procure a potential replacement HR & Payroll system. It is also estimated that it would take between two to three years to procure and implement a potential replacement HR & Payroll system, which means that the current support agreement needs to be extended for five years."
    },
    "awards": [
        {
            "id": "009010-2021-1",
            "relatedLots": [
                "1"
            ],
            "title": "Direct Award - Payroll & HR System Support",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-14318",
                    "name": "Zellis UK Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-570",
            "name": "Torbay Council",
            "identifier": {
                "legalName": "Torbay Council"
            },
            "address": {
                "streetAddress": "Town Hall, Castle Circus",
                "locality": "Torquay",
                "region": "UKK42",
                "postalCode": "TQ1 3DR",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Mr Adam Harmer",
                "telephone": "+44 1803208515",
                "email": "adam.harmer@torbay.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.torbay.gov.uk/",
                "buyerProfile": "http://www.torbay.gov.uk/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "REGIONAL_AUTHORITY",
                        "description": "Regional or local authority"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-14318",
            "name": "Zellis UK Limited",
            "identifier": {
                "legalName": "Zellis UK Limited",
                "id": "01587537"
            },
            "address": {
                "streetAddress": "740 Waterside Drive, Aztec West",
                "locality": "Almondsbury, Bristol",
                "region": "UKK42",
                "postalCode": "BS32 4UF",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-571",
            "name": "Legal Services, Torbay Council",
            "identifier": {
                "legalName": "Legal Services, Torbay Council"
            },
            "address": {
                "streetAddress": "Town Hall, Castle Circus",
                "locality": "Torquay",
                "postalCode": "TQ1 3DR",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-570",
        "name": "Torbay Council"
    },
    "contracts": [
        {
            "id": "009010-2021-1",
            "awardID": "009010-2021-1",
            "title": "Direct Award - Payroll & HR System Support",
            "status": "active",
            "value": {
                "amount": 215725,
                "currency": "GBP"
            },
            "dateSigned": "2021-03-04T00:00:00Z"
        }
    ],
    "language": "en"
}