Award

HAC5699 CCTV Operators

TOWER HAMLETS

This public procurement record has 1 release in its history.

Award

10 May 2021 at 13:54

Summary of the contracting process

The London Borough of Tower Hamlets has completed a procurement process for the title "HAC5699 CCTV Operators" under the category of security services. This process involved entering into a two-year contract with Charter Security Limited, aimed at providing 24/7 CCTV monitoring across the borough to enhance community safety and respond effectively to incidents. The contract necessitated a procurement method that was negotiated without the publication of a contract notice due to the unique requirements of the analogue CCTV system currently in operation. The contract was signed on 10th May 2021, with a total value of £950,000.

This tender presents significant opportunities for businesses in the security services sector, particularly those specialising in CCTV operations, monitoring, and related technology services. Companies capable of demonstrating expertise in managing complex surveillance systems and providing operational support in a high-pressure environment would be well-suited to compete for similar contracts in the future. As the council collaborates closely with law enforcement and community partners, businesses that have established relationships within the public sector may also find advantageous positions in this market.

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Notice Title

HAC5699 CCTV Operators

Notice Description

The Mayor and Burgesses of the London Borough of Tower Hamlets intend to enter into a contract with Charter Security Limited, in respect of the service described below. The contract term will be 2 years. The council works with the Metropolitan Police, Registered Social Landlords (RSLs) and other law enforcement agencies to monitor public space CCTV in the borough and support civil and criminal proceedings. It provides a CCTV service with around 350 cameras operating throughout the borough for a broad range of purposes and across a range of services. These are mainly centred on Community Safety, Public Realm and Licensing and are serviced by a 24hr CCTV control suite located in Mulberry Place with 70 cameras on view at any given time. The service is tasked with visually monitoring the public space and enabling a proportionate response to incidents as they occur. This can relate to street crime, vehicle theft, drug or traffic offences, anti-social behaviour, dangerous conditions and/or a major incident.

Lot Information

Lot 1

This service provides CCTV operators and supervisors for 24/7 operation of the CCTV system.

Procurement Information

This award is lawful in accordance with regulation 32(2)(b)(II) because competition is absent for technical reasons. The Council operates an analogue CCTV system which will be replaced when it moves to its new premises. The Economic Operator is the only company that still provides a manning service for the Council analogue system. The contract will be awarded for 2 years (1 + 1 ).

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02af0b
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/010138-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£950,000 £500K-£1M

Notice Dates

Publication Date
10 May 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
9 May 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TOWER HAMLETS
Contact Name
Mr Neil Ward
Contact Email
neil.ward@towerhamlets.gov.uk
Contact Phone
+44 2073645000

Buyer Location

Locality
LONDON
Postcode
E14 2BG
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London

Local Authority
Tower Hamlets
Electoral Ward
Poplar
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTER SECURITY

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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