Award

PHE - Corporate - ICT - Q-Pulse Maintenance Licence Plan 2021 to 2022 via STA

PUBLIC HEALTH ENGLAND

This public procurement record has 1 release in its history.

Award

19 May 2021 at 21:55

Summary of the contracting process

The Public Health England (PHE) has concluded a procurement process for the Q-Pulse Maintenance Licence Plan for the 2021 to 2022 period. This initiated tender, classified under the goods category as 'License management software package', was successfully awarded to Ideagen Gael Ltd. The total contract value is £14,508.16, and the procurement process followed was a limited method, specifically negotiated without publication of a contract notice. The contract was signed on 19 March 2021 and covers maintenance services for one year in Salisbury, UK. The contract includes vital support features, such as 24/7 telephone helpdesk and access to live training sessions.

This contract presents opportunities for businesses specialising in software maintenance and customer support, particularly those with a focus on quality management systems. Since Ideagen Gael Ltd is currently identified as the sole supplier for Q-Pulse, companies that have capabilities in similar software products or those looking to expand into niche software support services may find room for growth through partnerships or subcontracts. The ability to provide unique offerings and demonstrate expertise in quality management could be crucial for businesses looking to engage in similar future tenders.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

PHE - Corporate - ICT - Q-Pulse Maintenance Licence Plan 2021 to 2022 via STA

Notice Description

Ideagen Gael Ltd will provide Q-Pulse maintenance licence plan which will include 24/7 telephone and email support. Access to live training and user groups to get the most out of Q-Pulse. Ideagen will protect the Q-Pulse sysytem including upgrades, patches and utilities.

Lot Information

Lot 1

The Q-Pulse Licence plan from Ideagen Gael Ltd will provide Public Health England (PHE) maintenance cover for a duration of one (1) year. Q-Pulse is an electronic quality management software product which streamlines processes for quality, safety and risk management to help deliver compliance, brand protection, anticipation of problems and transform business processes to enhance productivity and efficiency. The ideagen maintenance plan will provide year-round, 24/7 telephone and e-mail support together with access to the Customer Portal. PHE will have access to live training sessions via Gael Academy and have access to user groups to help most out of Q-Pulse. Ideagen Gael Ltd appear to be the sole supplier of this software systems and maintenance, there are no other suppliers of the Q-Pulse maintenance system. Ideagen do not licence to third party suppliers. If you feel that you can meet the requirements, please reply to this message with the details. Please DO NOT respond if you cannot fulfil this requirement. Regards, Anwar Hossain Assistant Category Manager - ICT and Digital

Procurement Information

Ideagen Gael Ltd appear to be the sole supplier of this software systems, there are no other suppliers of the Q-Pulse maintenance system. Ideagen do not licence to third party suppliers. The Q-Pulse Licence plan from Ideagen Gael Ltd will provide Public Health England (PHE) maintenance cover for a duration of one (1) year with two (2) possible extensions of up to 12 months each. Q-Pulse is an electronic quality management software product which streamlines processes for quality, safety and risk management to help deliver compliance, brand protection, anticipation of problems and transform business processes to enhance productivity and efficiency. The ideagen maintenance plan will provide year-round, 24/7 telephone and e-mail support together with access to the Customer Portal. PHE will have access to live training sessions via Gael Academy and have access to user groups to help most out of Q-Pulse.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b2f3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011138-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Negotiated without publication of a contract notice
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48218000 - License management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£14,508 Under £100K

Notice Dates

Publication Date
19 May 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
19 Mar 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
PUBLIC HEALTH ENGLAND
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SALISBURY
Postcode
SP2 0QT
Post Town
Salisbury
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
Not specified

Local Authority
Wiltshire
Electoral Ward
Till Valley
Westminster Constituency
East Wiltshire

Supplier Information

Number of Suppliers
1
Supplier Name

IDEAGEN GAEL

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02b2f3-2021-05-19T22:55:06+01:00",
    "date": "2021-05-19T22:55:06+01:00",
    "ocid": "ocds-h6vhtk-02b2f3",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-02b2f3",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "PHE - Corporate - ICT - Q-Pulse Maintenance Licence Plan 2021 to 2022 via STA",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48218000",
            "description": "License management software package"
        },
        "mainProcurementCategory": "goods",
        "description": "Ideagen Gael Ltd will provide Q-Pulse maintenance licence plan which will include 24/7 telephone and email support. Access to live training and user groups to get the most out of Q-Pulse. Ideagen will protect the Q-Pulse sysytem including upgrades, patches and utilities.",
        "lots": [
            {
                "id": "1",
                "description": "The Q-Pulse Licence plan from Ideagen Gael Ltd will provide Public Health England (PHE) maintenance cover for a duration of one (1) year. Q-Pulse is an electronic quality management software product which streamlines processes for quality, safety and risk management to help deliver compliance, brand protection, anticipation of problems and transform business processes to enhance productivity and efficiency. The ideagen maintenance plan will provide year-round, 24/7 telephone and e-mail support together with access to the Customer Portal. PHE will have access to live training sessions via Gael Academy and have access to user groups to help most out of Q-Pulse. Ideagen Gael Ltd appear to be the sole supplier of this software systems and maintenance, there are no other suppliers of the Q-Pulse maintenance system. Ideagen do not licence to third party suppliers. If you feel that you can meet the requirements, please reply to this message with the details. Please DO NOT respond if you cannot fulfil this requirement. Regards, Anwar Hossain Assistant Category Manager - ICT and Digital",
                "hasOptions": false
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UK"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Negotiated without publication of a contract notice",
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_MANUF_FOR_RESEARCH",
                "description": "The products involved are manufactured purely for the purpose of research, experiment, study or development under the conditions stated in the directive"
            },
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_TECHNICAL",
                "description": "The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons"
            }
        ],
        "procurementMethodRationale": "Ideagen Gael Ltd appear to be the sole supplier of this software systems, there are no other suppliers of the Q-Pulse maintenance system. Ideagen do not licence to third party suppliers. The Q-Pulse Licence plan from Ideagen Gael Ltd will provide Public Health England (PHE) maintenance cover for a duration of one (1) year with two (2) possible extensions of up to 12 months each. Q-Pulse is an electronic quality management software product which streamlines processes for quality, safety and risk management to help deliver compliance, brand protection, anticipation of problems and transform business processes to enhance productivity and efficiency. The ideagen maintenance plan will provide year-round, 24/7 telephone and e-mail support together with access to the Customer Portal. PHE will have access to live training sessions via Gael Academy and have access to user groups to help most out of Q-Pulse."
    },
    "awards": [
        {
            "id": "011138-2021-1",
            "relatedLots": [
                "1"
            ],
            "status": "active",
            "hasSubcontracting": true,
            "suppliers": [
                {
                    "id": "GB-FTS-16741",
                    "name": "Ideagen Gael Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-2800",
            "name": "Public Health England",
            "identifier": {
                "legalName": "Public Health England"
            },
            "address": {
                "streetAddress": "Manor Farm Road, Porton Down",
                "locality": "Salisbury",
                "region": "UK",
                "postalCode": "SP2 0QT",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2083277847",
                "email": "Anwar.Hossain@phe.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.gov.uk/government/organisations/public-health-england",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "MINISTRY",
                        "description": "Ministry or any other national or federal authority, including their regional or local subdivisions"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "07",
                        "description": "Health"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-16741",
            "name": "Ideagen Gael Ltd",
            "identifier": {
                "legalName": "Ideagen Gael Ltd"
            },
            "address": {
                "locality": "Orion House, Bramah Avenue, East Kilbride, G75 0RD",
                "region": "UK",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-3332",
            "name": "Not applicable",
            "identifier": {
                "legalName": "Not applicable"
            },
            "address": {
                "locality": "Not applicable",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-2800",
        "name": "Public Health England"
    },
    "contracts": [
        {
            "id": "011138-2021-1",
            "awardID": "011138-2021-1",
            "status": "active",
            "value": {
                "amount": 14508.16,
                "currency": "GBP"
            },
            "dateSigned": "2021-03-19T00:00:00Z"
        }
    ],
    "language": "en"
}