Award

Support and software maintenance services for LifeX

POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE

This public procurement record has 1 release in its history.

Award

08 Jun 2021 at 11:36

Summary of the contracting process

The Police and Crime Commissioner for North Wales Police is seeking to procure support and software maintenance services for the LifeX critical communication control room platform. This contract, valued at £1,300,000, is currently active and has been awarded to Frequentis UK Ltd. The procurement method employed was a limited award procedure without prior publication of a call for competition, as only the solution provider can meet specific requirements. The contract initiates on 8th June 2021 and is set to last for three years with potential extensions.

This tender presents significant opportunities for businesses in the software support and maintenance industry, particularly those with expertise in critical communication systems. Companies that have capabilities in delivering 2nd and 3rd line support, as well as developing platform interconnectivity software, would be well-suited to compete for similar contracts in the future. The need for effective software support services creates an avenue for businesses looking to expand their offerings in the public sector, especially within public safety and communication infrastructure.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Support and software maintenance services for LifeX

Notice Description

Provision of 2nd and 3rd line support and software maintenance services for the current NWP LifeX critical communication control room platform

Lot Information

Lot 1

On going Provision of 2nd and 3rd line support and software maintenance services for the current NWP LifeX critical communication control room platform

Procurement Information

This can only be fulfilled by the solution provider. They are the only supplier who can meet with North Wales Police requirements for improved support and software maintenance services on the basis that the solution is primarily software orientated, to which they have sole rights to develop, and have the necessary skills and knowledge to effectively support. Purchase needs to be completed as soon as possible as there is a 3 month on-boarding period, during which the only prospective supplier will be readying their service team for delivery.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02b968
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/012791-2021
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

48211000 - Platform interconnectivity software package

48219700 - Communications server software package

72261000 - Software support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,300,000 £1M-£10M

Notice Dates

Publication Date
8 Jun 20214 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Jun 20214 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR NORTH WALES POLICE & NORTH WALES POLICE
Contact Name
Lesley Forkings
Contact Email
lesley.forkings@nthwales.pnn.police.uk
Contact Phone
+44 1492804051

Buyer Location

Locality
COLWYN BAY, NORTH WALES
Postcode
LL29 8AW
Post Town
Llandudno
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL3 North Wales
Small Region (ITL 3)
TLL33 Conwy and Denbighshire
Delivery Location
TLL Wales

Local Authority
Conwy
Electoral Ward
Glyn
Westminster Constituency
Clwyd North

Supplier Information

Number of Suppliers
1
Supplier Name

FREQUENTIS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-02b968-2021-06-08T12:36:27+01:00",
    "date": "2021-06-08T12:36:27+01:00",
    "ocid": "ocds-h6vhtk-02b968",
    "description": "The Initial agreement will be for a period of 3 years but with the option to continue to contract for this service during the life of the Software.",
    "initiationType": "tender",
    "tender": {
        "id": "ocds-h6vhtk-02b968",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
        },
        "title": "Support and software maintenance services for LifeX",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "mainProcurementCategory": "services",
        "description": "Provision of 2nd and 3rd line support and software maintenance services for the current NWP LifeX critical communication control room platform",
        "lots": [
            {
                "id": "1",
                "description": "On going Provision of 2nd and 3rd line support and software maintenance services for the current NWP LifeX critical communication control room platform",
                "hasOptions": false
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "48000000",
                        "description": "Software package and information systems"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48211000",
                        "description": "Platform interconnectivity software package"
                    },
                    {
                        "scheme": "CPV",
                        "id": "48219700",
                        "description": "Communications server software package"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKL"
                    }
                ],
                "deliveryLocation": {
                    "description": "LL29 8AW"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
            "GPA"
        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_OUTSIDE_SCOPE",
                "description": "The procurement falls outside the scope of application of the directive"
            }
        ],
        "procurementMethodRationale": "This can only be fulfilled by the solution provider. They are the only supplier who can meet with North Wales Police requirements for improved support and software maintenance services on the basis that the solution is primarily software orientated, to which they have sole rights to develop, and have the necessary skills and knowledge to effectively support. Purchase needs to be completed as soon as possible as there is a 3 month on-boarding period, during which the only prospective supplier will be readying their service team for delivery."
    },
    "awards": [
        {
            "id": "012791-2021-44735-1",
            "relatedLots": [
                "1"
            ],
            "title": "Support and software maintenance services for LifeX",
            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-18778",
                    "name": "Frequentis UK Ltd"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-15131",
            "name": "Police and Crime Commissioner for North Wales Police & North Wales Police",
            "identifier": {
                "legalName": "Police and Crime Commissioner for North Wales Police & North Wales Police",
                "id": "n/a"
            },
            "address": {
                "streetAddress": "Force Headquarters, Glan-y -don, Abergele Road,",
                "locality": "Colwyn Bay, North Wales",
                "region": "UKL",
                "postalCode": "LL29 8AW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Lesley Forkings",
                "telephone": "+44 1492804051",
                "email": "lesley.forkings@nthwales.pnn.police.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.north-wales.police.uk",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "03",
                        "description": "Public order and safety"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-18778",
            "name": "Frequentis UK Ltd",
            "identifier": {
                "legalName": "Frequentis UK Ltd",
                "id": "02704890"
            },
            "address": {
                "streetAddress": "Regal House, 70 London Road,",
                "locality": "Twickenham.",
                "region": "UKI",
                "postalCode": "TW1 3QS",
                "countryName": "United Kingdom"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-3814",
            "name": "PCC North Wales Police",
            "identifier": {
                "legalName": "PCC North Wales Police"
            },
            "address": {
                "streetAddress": "Glan Y Don",
                "locality": "Colwyn Bay",
                "postalCode": "LL29 8AW",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@nthwales.pnn.police.uk"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-15131",
        "name": "Police and Crime Commissioner for North Wales Police & North Wales Police"
    },
    "contracts": [
        {
            "id": "012791-2021-44735-1",
            "awardID": "012791-2021-44735-1",
            "title": "Support and software maintenance services for LifeX",
            "status": "active",
            "value": {
                "amount": 1300000,
                "currency": "GBP"
            },
            "dateSigned": "2021-06-08T00:00:00+01:00"
        }
    ],
    "language": "en"
}