Notice Information
Notice Title
Digital Platform Procurement
Notice Description
The Councils are looking for a single primary Supplier, with capability to provide, configure and implement a full featured specialist Omni-Channel Digital Platform SaaS solution. In addition to workflow and case management functionality, the platform must provide integrations to back office applications, means of rapid development of processes using non-ICT staff and ability to share/utilise pre-built components/processes, within a free of charge-shared space. A SaaS/Cloud-based solution is essential.
Lot Information
Lot 1 - Lot 1 - Omni-Channel Digital platform, including application sharing facility, with integral CRM features
Lot 1 - Omni-Channel Digital platform, including application sharing facility, with integral CRM features
Options: option to extend contract for 2 1 year periods.
Lot 2 - Omni-Channel Digital platform, including application sharing facility, with integral CRM featuresLot 2 - Omni-Channel Digital platform, including application sharing facility, with integral CRM features
Options: option to extend for 2 1 year periods.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02bbcc
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/000398-2022
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
48000000 - Software package and information systems
48100000 - Industry specific software package
48218000 - License management software package
48219000 - Miscellaneous networking software package
72222300 - Information technology services
Notice Value(s)
- Tender Value
- £850,000 £500K-£1M
- Lots Value
- £850,000 £500K-£1M
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 7 Jan 20224 years ago
- Submission Deadline
- 16 Jul 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 6 Jan 20224 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- CHELTENHAM BOROUGH COUNCIL
- Contact Name
- Not specified
- Contact Email
- procurement@publicagroup.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- CHELTENHAM
- Postcode
- N/A
- Post Town
- Not specified
- Country
- Not specified
-
- Major Region (ITL 1)
- Not specified
- Basic Region (ITL 2)
- Not specified
- Small Region (ITL 3)
- Not specified
- Delivery Location
- TLK1 Gloucestershire, Wiltshire and Bristol/Bath area, TLK13 Gloucestershire CC
-
- Local Authority
- Not specified
- Electoral Ward
- Not specified
- Westminster Constituency
- Not specified
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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