Tender

SMART Academy Trust: Integrated Communications and Managed Service Partner

SMART MULTI-ACADEMY TRUST

This public procurement record has 1 release in its history.

Tender

23 Jul 2021 at 07:44

Summary of the contracting process

The SMART Multi-Academy Trust in Newcastle upon Tyne is actively seeking a partner for their Integrated Communications and Managed Service Partner tender. This procurement falls under the IT services sector, with a total budget of £2,000,000. The contract is designed to last for a maximum of 68 months, beginning on 1st December 2021 and concluding on 31st July 2027. Key dates include the tender submission deadline, which is set for 20th August 2021. The procurement process follows a selective method, specifically a competitive procedure with negotiation.

This tender presents substantial opportunities for businesses specialising in IT services, particularly those offering comprehensive communication solutions, internet services, and consultancy. Companies that provide managed WAN and VoIP services, alongside those experienced in designing and managing educational IT infrastructure, would be well-suited to compete. The contract encompasses the provision of strategic ICT direction and support for schools, making it an attractive prospect for firms looking to expand in the education sector.

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Notice Title

SMART Academy Trust: Integrated Communications and Managed Service Partner

Notice Description

SMART was established in 2016 from its initial inception at Wyndam Primary School. The Trust is a family of 8 inclusive and aspirational schools working together within a Multi-Academy Trust. The ICT is currently provided by Newcastle City Council (NCC). NCC provide all the communications and online service as part of the schools WAN. NCC also provide a managed service to all the schools. The contract for Broadband ends on the 20th August 2022 The contract for all managed services ceases on the 24th August 2022. In essence, this procurement is all about identifying a single supplier for the Trusts to contract with who will provide a package of services relating to Communications and a full managed service comprising the equipment and operational service of their full in school ICT Solution, under a single Contract and SLA. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a maximum 68 month service with start and end dates as follows: * Contract start date - 1st December 2021 * Service start date - As soon as possible after the contractual start date * Service end date - 31st July 2027 Bidders should assume that the ITT will include, but not be limited to; * Strategic advice and direction to the Trust regarding ICT * A managed WAN service to connect schools anywhere in England * A broadband service for each school based on synchronous connectivity * A 'failover' line * A firewalled service * Filtering of Trust owned devices away from schools eg staff / pupil laptops * An Education compliant internet filtering service * Reporting of online activity service to support Safeguarding * Inter-site connectivity facility as necessary * A Managed VoIP telephony service for each school to an agreed number of handsets each (Optional) * Full end to end single SLA approach * Management of any 3rd parties required to provide the service * Relevant monitoring, management and reporting * Full installation and transition service * Single service desk * Support and maintenance service * 42 week local staffing that bidders deem necessary to deliver the SLA * Responsibility for design, specification, installation and management of all ICT infrastructure * Supply of goods and services based on an agreed Best Value (BV) approach * Management of 3rd parties * Relevant monitoring, management, patching and reporting * Training - technical and curriculum as necessary * Expectation that the provider will drive innovation * Risk registers and inventory management * Website Hosting * Collective partnership targets

Lot Information

Lot 1

SMART was established in 2016 from its initial inception at Wyndam Primary School. The Trust is a family of 8 inclusive and aspirational schools working together within a Multi-Academy Trust. The ICT is currently provided by Newcastle City Council (NCC). NCC provide all the communications and online service as part of the schools WAN. NCC also provide a managed service to all the schools. The contract for Broadband ends on the 20th August 2022 The contract for all managed services ceases on the 24th August 2022. In essence, this procurement is all about identifying a single supplier for the Trusts to contract with who will provide a package of services relating to Communications and a full managed service comprising the equipment and operational service of their full in school ICT Solution, under a single Contract and SLA. At the sole discretion of the Trust any future schools that the Trust may incorporate into the Trust will also be added to the ICT contract. Any additional schools will co-terminate to the end same end date of the initial contract. Further details regarding timescales are noted below but in summary this is advertised as a maximum 68 month service with start and end dates as follows: * Contract start date - 1st December 2021 * Service start date - As soon as possible after the contractual start date * Service end date - 31st July 2027 Bidders should assume that the ITT will include, but not be limited to; * Strategic advice and direction to the Trust regarding ICT * A managed WAN service to connect schools anywhere in England * A broadband service for each school based on synchronous connectivity * A 'failover' line * A firewalled service * Filtering of Trust owned devices away from schools eg staff / pupil laptops * An Education compliant internet filtering service * Reporting of online activity service to support Safeguarding * Inter-site connectivity facility as necessary * A Managed VoIP telephony service for each school to an agreed number of handsets each (Optional) * Full end to end single SLA approach * Management of any 3rd parties required to provide the service * Relevant monitoring, management and reporting * Full installation and transition service * Single service desk * Support and maintenance service * 42 week local staffing that bidders deem necessary to deliver the SLA * Responsibility for design, specification, installation and management of all ICT infrastructure * Supply of goods and services based on an agreed Best Value (BV) approach * Management of 3rd parties * Relevant monitoring, management, patching and reporting * training - technical and curriculum as necessary * Expectation that the provider will drive innovation * risk registers and inventory management * Website Hosting * Collective partnership targets

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02cb89
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017435-2021
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive procedure with negotiation
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

80 - Education and training services


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72400000 - Internet services

72600000 - Computer support and consultancy services

80100000 - Primary education services

80500000 - Training services

Notice Value(s)

Tender Value
£2,000,000 £1M-£10M
Lots Value
£2,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jul 20214 years ago
Submission Deadline
20 Aug 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SMART MULTI-ACADEMY TRUST
Contact Name
Geoff Chandler
Contact Email
geoff.chandler@moxton-education.com
Contact Phone
+44 1400272408

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE3 4SB
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Gosforth
Westminster Constituency
Newcastle upon Tyne North

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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