Notice Information
Notice Title
Branded Experience Strategy Partner
Notice Description
OS would like to mature our approach to CX and create a customer experience strategy that all OS people can connect with and deliver outcomes. We require a partner who can benchmark and measure our CX maturity, help develop the vision and maturity pathway and who can be creative and fully understand the OS vision, strategy, and brand purpose to co create our customer experience.
Lot Information
Lot 1
OS would like to mature our approach to CX and create a customer experience strategy that all OS people can connect with and deliver outcomes. We require a partner who can benchmark and measure our CX maturity, help develop the vision and maturity pathway and who can be creative and fully understand the OS vision, strategy, and brand purpose to co create our customer experience.
Renewal: The contract is for 1 year with the option to extend by a further 2 x 1 year periods.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02cb91
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/017443-2021
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79400000 - Business and management consultancy and related services
Notice Value(s)
- Tender Value
- £285,000 £100K-£500K
- Lots Value
- £285,000 £100K-£500K
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 23 Jul 20214 years ago
- Submission Deadline
- 23 Aug 2021Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORDNANCE SURVEY LTD
- Contact Name
- Steve Douch
- Contact Email
- steve.douch@os.uk
- Contact Phone
- +44 2380055070
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO16 0AS
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ36 Central Hampshire
- Delivery Location
- Not specified
-
- Local Authority
- Test Valley
- Electoral Ward
- Chilworth, Nursling & Rownhams
- Westminster Constituency
- Romsey and Southampton North
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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