Award

Security and Concierge

NOTTING HILL GENESIS

This public procurement record has 2 releases in its history.

Award

11 Oct 2022 at 11:05

Tender

26 Jul 2021 at 17:15

Summary of the contracting process

The Notting Hill Genesis housing association has issued a procurement opportunity for Security and Concierge services at their London Located Estates. The procurement is under the services category and follows a selective procurement method, specifically a Restricted procedure. The contract duration is initially four years with the possibility of two one-year extensions. It involves a single service provider responsible for various security and concierge duties at the estates. The procurement process has been completed with an active contract awarded to SSG Support Service Group worth £1,184,016 signed on 11th April 2022.

This procurement presents opportunities for small or medium enterprises (SMEs) in the security services industry to provide quality concierge and security services in London. The successful service provider, SSG Support Service Group, will manage the day-to-day operations of security and concierge services at the estates. Businesses well-suited to compete include those with experience in providing security and concierge solutions for residential properties, capable of delivering high standards of service, and able to collaborate effectively with estate management and residents. The tender aims to enhance the safety and quality of life for residents while ensuring professional and reliable service delivery.

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Notice Title

Security and Concierge

Notice Description

NHG intends to appoint a single service provider to provide the Concierge and Security services at their London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each. Notting Hill Genesis are looking for a supplier to provide a Concierge and Security (Monday - Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager.

Lot Information

Lot 1

NHG intends to appoint a single service provider to provide the Concierge and Security services at the London Located Estates , the contract will be for the duration of four years with the option to extend two further periods of one year each. Notting Hill Genesis are looking for the supplier to provide a Concierge and Security (Monday - Sunday) day and evening service including patrols. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to input in the day to day running of the estate by liaising with residents and Estate Operations Manager. The successful service provider will be responsible to monitor and maintain standards of dress, attendance, punctuality, reliability and customer service, taking any necessary actions to achieve the highest standards of service delivery, to meet, greet and assist residents in a professional, friendly manner, to maintain a clean and tidy appearance of the concierge reception area always, monitor and report any issues highlighted ,and to use the latest technology to streamline administration. To carry out patrols of the site report any instances of criminality to the relevant authorities and challenge any unauthorised access to site. We are looking for someone who will be able to provide Notting Hill Genesis with a quality service, to provide further input in the day to day running of the security and concierge To work in partnership with NHG , to be able to communicate correctly and efficiently, and to collaborate with the relevant manager located on site to continuously improve the services, to bring any changes and recommendations to the review contract meetings . The successful service provider will be responsible for all aspects of the security and concierge service at the below estates and will be responsible for the employment of the staff (with a TUPE transfer envisaged). Additional information: To respond to this opportunity please click here: https://www.delta-esourcing.com/respond/G44Z8J85WN

Options: There will be an option to extend by an additional 2 years

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02cca7
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028525-2022
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79710000 - Security services

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
£3,000,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£1,184,016 £1M-£10M

Notice Dates

Publication Date
11 Oct 20223 years ago
Submission Deadline
24 Aug 2021Expired
Future Notice Date
Not specified
Award Date
10 Apr 20223 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NOTTING HILL GENESIS
Contact Name
Lorraine Taylor
Contact Email
lorraine.taylor@nhg.org.uk
Contact Phone
+44 07540122911

Buyer Location

Locality
LONDON
Postcode
N1 9FL
Post Town
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI London

Local Authority
Islington
Electoral Ward
Caledonian
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

SSG SUPPORT SERVICE GROUP

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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