Tender

ID2665864 Collaborative Framework for the Provision of Interpreting and Translation Services

DEPARTMENT FOR COMMUNITIES DFC

This public procurement record has 1 release in its history.

Tender

06 Aug 2021 at 15:45

Summary of the contracting process

The Department for Communities (DfC) is initiating a tender for a Collaborative Framework for the Provision of Interpreting and Translation Services. This framework covers multiple service categories, including face-to-face interpreting, telephone interpreting, and various translation services, and has an estimated value of £10 million. The procurement method is an open procedure, with the tender period set to close on 6 September 2021. This framework agreement will be available for use by organisations specified in Annex B of the tender documentation for a duration of four years, with delivery addresses located across the UK.

This tender presents substantial growth opportunities for businesses specialising in interpreting and translation services. Companies that can provide services across multiple lots, such as face-to-face interpretation, telephone support, and various types of transcription, would be particularly well-suited to participate. By engaging in this framework, businesses can establish long-term relationships with public sector clients while expanding their service offerings to meet diverse accessibility needs.

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Notice Title

ID2665864 Collaborative Framework for the Provision of Interpreting and Translation Services

Notice Description

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot Information

Lot 1 Face to Face and Video Interpreting Services

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 2 Telephone Interpreting Services

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 3.1 Sign Language (BSL, ISL and VRI)

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 3.2 Lip Speakers

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 3.3 Electronic and manual note takers

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 3.4 Makaton

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 4 Translation and Transcription Services

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.1 Braille

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.2 Audio

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.3 Large Print

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.4 Easy Read

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Lot 5.5 DAISY

This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02d20a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/019099-2021
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79530000 - Translation services

79540000 - Interpretation services

Notice Value(s)

Tender Value
£10,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20214 years ago
Submission Deadline
6 Sep 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR COMMUNITIES DFC
Contact Name
Not specified
Contact Email
justice.cpd@finance-ni.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BELFAST
Postcode
BT2 7EG
Post Town
Northern Ireland
Country
Northern Ireland

Major Region (ITL 1)
TLN Northern Ireland
Basic Region (ITL 2)
TLN0 Northern Ireland
Small Region (ITL 3)
TLN06 Belfast
Delivery Location
TLN Northern Ireland

Local Authority
Belfast
Electoral Ward
Central
Westminster Constituency
Belfast South and Mid Down

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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                "id": "11",
                "title": "Lot 5.4 Easy Read",
                "description": "This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "status": "active"
            },
            {
                "id": "12",
                "title": "Lot 5.5 DAISY",
                "description": "This is a multi-lot Framework Tender subdivided into the following twelve (12) Lots:- * Lot 1 Face to Face and Video Interpreting Services * Lot 2 Telephone Interpreting Services * Lot 3.1 Sign Language (BSL, ISL and VRI) * Lot 3.2 Lip Speakers * Lot 3.3 Electronic and manual note takers * Lot 3.4 Makaton; * Lot 4 Translation and Transcription Services * Lot 5.1 Braille * Lot 5.2 Audio * Lot 5.3 Large Print * Lot 5.4 Easy Read; and * Lot 5.5 DAISY Tenderers can bid for one or more lots. There is no restriction on the number of lots a tenderer may be appointed to; however a tenderer must have the capability and capacity to deliver all lots tendered for. See Instructions to Tenderers section 5.1 How your tender will be assessed for information on the maximum number of tenderers expected to be appointed per Lot. Tenderers should refer to the various lot Specification Schedules and appendices for more details on the services required.",
                "contractPeriod": {
                    "durationInDays": 1440
                },
                "status": "active"
            }
        ],
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "1"
            },
            {
                "id": "2",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "2"
            },
            {
                "id": "3",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "3"
            },
            {
                "id": "4",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "4"
            },
            {
                "id": "5",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "5"
            },
            {
                "id": "6",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "6"
            },
            {
                "id": "7",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "7"
            },
            {
                "id": "8",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "8"
            },
            {
                "id": "9",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "9"
            },
            {
                "id": "10",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "10"
            },
            {
                "id": "11",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "11"
            },
            {
                "id": "12",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79540000",
                        "description": "Interpretation services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKN"
                    }
                ],
                "relatedLot": "12"
            }
        ],
        "submissionMethod": [
            "written"
        ],
        "otherRequirements": {
            "reductionCriteria": "As per Tender documentation"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "techniques": {
            "hasFrameworkAgreement": true,
            "frameworkAgreement": {
                "periodRationale": "N/A The framework duration is four years. All bodied named within Annex B of the tender documentation may use the framework."
            }
        },
        "tenderPeriod": {
            "endDate": "2021-09-06T15:00:00+01:00"
        },
        "submissionTerms": {
            "languages": [
                "en"
            ]
        },
        "contractTerms": {
            "hasElectronicOrdering": true,
            "electronicInvoicingPolicy": "allowed",
            "hasElectronicPayment": true
        },
        "reviewDetails": "CPD will comply with the Public Contracts Regulations 2015 (as amended) and, where appropriate, will incorporate a standstill period (i.e. a minimum of 10 calendar days) at the point information on the award of contract is communicated to tenderers. That notification will provide full information on the award decision. This provides time for the unsuccessful tenderers to challenge the award decision before the contract is entered into."
    },
    "parties": [
        {
            "id": "GB-FTS-24896",
            "name": "Department for Communities DfC",
            "identifier": {
                "legalName": "Department for Communities DfC"
            },
            "address": {
                "streetAddress": "Causeway Exchange, 1-7 Bedford Street",
                "locality": "BELFAST",
                "region": "UK",
                "postalCode": "BT2 7EG",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "Justice.CPD@finance-ni.gov.uk",
                "url": "https://etendersni.gov.uk/epps"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://www.communities-ni.gov.uk/",
                "buyerProfile": "https://www.finance-ni.gov.uk/topics/procurement/",
                "classifications": [
                    {
                        "scheme": "TED_CA_TYPE",
                        "id": "BODY_PUBLIC",
                        "description": "Body governed by public law"
                    },
                    {
                        "scheme": "COFOG",
                        "id": "01",
                        "description": "General public services"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-24897",
            "name": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 (as amended).",
            "identifier": {
                "legalName": "The UK does not have any such bodies with responsibility for appeal/mediation procedures. Instead; any challenges are dealt with by the High Court, Commercial Division, to which proceedings may be issued regarding alleged breaches of the PCR 2015 (as amended)."
            },
            "address": {
                "locality": "Belfast",
                "countryName": "United Kingdom"
            },
            "roles": [
                "reviewBody"
            ]
        }
    ],
    "buyer": {
        "id": "GB-FTS-24896",
        "name": "Department for Communities DfC"
    },
    "language": "en"
}