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Call-off from the Software Value Added Re-Seller Framework Agreement

University of the Highlands and Islands

This public procurement record has 6 releases in its history.

Award

17 Sep 2026 at 11:03

Award Notice
AwardUpdate

30 Jan 2026 at 14:45

Award Notice
Award

15 Dec 2025 at 13:35

Award Notice
Award

28 Apr 2023 at 12:22

Award Notice
Tender

21 Sep 2022 at 16:45

Tender Notice
Planning

09 Aug 2021 at 15:54

Planning Notice
Summary of the contracting process

The University of the Highlands and Islands procured a network monitoring tool through the Scottish Procurement Software Value Added Reseller Framework Agreement. The requirement covers information technology services, including software-related services and helpdesk and support services. Delivery is in Scotland, for the University of the Highlands and Islands. The work is a framework call-off rather than a general standalone software purchase, so relevant suppliers are those able to provide, implement and support network monitoring technology for a public-sector education organisation. The procurement sits within the wider software value-added reseller market and may involve associated technical support, service management and user assistance alongside the monitoring tool itself.

The procurement has been awarded and the contract is active. Computacenter is the selected supplier, with an awarded value of £147,000. The contract was signed on 20 August 2026. The associated contract period runs from 1 May 2023 to 30 April 2027, with two one-year extension options. It was a call-off from the Scottish Procurement Software Value Added Reseller Framework Agreement, using an open procedure. The tender deadline was 25 October 2022 at 5pm, and bids were evaluated on quality weighted at 70% and price at 30%. Five bids were recorded for the call-off, including no SME bids. Electronic submission was used, variants were not allowed, and staff names and qualifications were required.

This award demonstrates demand from the University of the Highlands and Islands for a supported network monitoring capability delivered through a public-sector software reseller framework. Suppliers competing for similar work would need credible experience supplying and supporting network monitoring or closely related software, with the technical staff to implement and operate the service. The requirement favours organisations able to provide named personnel and evidence of their qualifications, manage software-related support and meet public-sector service expectations. Financial resilience is important: bidders were assessed through a Dun & Bradstreet failure-risk review, with further assurance potentially required. Relevant insurance capacity includes public liability and professional indemnity cover of at least £1 million each, and employer’s liability cover of at least £5 million.

How relevant is this notice?

Notice Information

Notice Title

Call-off from the Software Value Added Re-Seller Framework Agreement

Notice Description

This award notice relates to a call-off contract awarded via the Scottish Procurement Software Value Added Re-Seller Framework Agreement (SP-21-034), for a Network Monitoring Tool.

Lot Information

Lot 1

This call-off contract has been awarded via the Scottish Procurement Software Value Added Re-Seller Framework Agreement (SP-21-034), regarding a requirement for a Network Monitoring Tool.

Options: This agreement may be extended for a period of 2*12 months

Renewal: Two one year extension options

Procurement Information

This is a legitimate call off from software value added reseller services framework (SP-21-034), which was advertised in the UK e-notification service

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-02d28a
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/088097-2026
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72222300 - Information technology services

72253000 - Helpdesk and support services

72260000 - Software-related services

Notice Value(s)

Tender Value
£200,000,000 £100M-£1B
Lots Value
£200,000,000 £100M-£1B
Awards Value
Not specified
Contracts Value
£500,658,938 £100M-£1B

Notice Dates

Publication Date
17 Sep 20261 months ago
Submission Deadline
25 Oct 2022Expired
Future Notice Date
18 Oct 2021Expired
Award Date
Not specified
Contract Period
1 May 2023 - 30 Apr 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
University of the Highlands and Islands
Additional Buyers

Moray Council

Scottish Government

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
INVERNESS
Postcode
IV2 3JH
Postcode Area
Inverness
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM6 Highlands and Islands
Local Authority
Highland
Electoral Ward
Inverness Millburn
Westminster Constituency
Inverness, Skye and West Ross-shire

Supplier Information

Number of Suppliers
1
Supplier Name

Computacenter

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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