Notice Information
Notice Title
Student Award System
Notice Description
The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year.
Lot Information
Lot 1
The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year. The project scope will focus on the Students Awards Service and Student Streamlining Service within the Employment Services Division of NWSSP and will engage with key stakeholders such as Students, Higher Education Institutes and Commissioning body Health Education and Improvement Wales (HEIW). The overall project scope is to provide a procured framework for Shared Services to draw down a Student Bursary Application solution to support the management of bursary applications and contribute to improving the bursary application experience for Healthcare Students. In addition to that, the solution is required to support a number of additional service efficiencies that have been identified and present timely opportunities to align with other key initiatives such as Student Streamlining. The solution will also be required to support the delivery of our entire services for Healthcare Students and stakeholders in both Welsh & English throughout each stage of the solution. DELIVERABLES The key deliverables for the Student Awards Bursary System will be bilingual & based on the following: 1. Implement, test & go live achieved before 31st March 2022 - Bursary solution. 2. Implement, test & go live Student Streamlining module - Autumn 2022. Interface will be required for this module. 3. Receive online student applications. 4. Request evidence to support the student application. 5. Enable assessment of the application and evidence by the service. 6. Adhere to Information Governance policies and procedures where applicable and maintains confidentiality. 7. Communicate application outcomes to students. 8. Provide knowledge management to students via solution. 9. The solution must be able to function in Welsh and English for students and operational stakeholders applying the same functionality principles at each stage of the solution and comply with Welsh Language Measure Act 2011 & Welsh Language Standards 2018. 10. Ability to monitor progress & performance through stages of student bursary pathway. 11. Digital dashboard that is interoperable for key end user & stakeholder. i. Student dashboard ii. Team dashboard iii. Manager dashboard iv. Stakeholder view 12. Suite of standard & customisable reporting based on business rules highlighting for example performance delays / bottlenecks within pathway with an ability to directly link with non-compliance records (drill down).This function would be available to the administrator licence. 13. Ability to interface with other NHS organisational systems (details of systems below). 14. Document management functionality & sharing across stakeholder group. 15. The solution must be the source of all communication and multi - faceted in respect of managing notifications, email, intelligent FAQ system. 16. Functionality to sign up to terms & conditions to an identifiable category of students. This function will also need to support multiple versions of the terms and conditions. 17. Push workload. For example re-assigning workload. 18. Solution must maximise use of technology to validate evidence. 19. Chatbot technology with AI. 20. Cloud based solution. 21. Compatible with Microsoft 365.
Options: See tender documentation for optional extras which may or may not be utilised during the contract duration.
Renewal: Extension periods of 12 months and 12 months available.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-02d57f
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/000126-2023
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48000000 - Software package and information systems
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 4 Jan 20233 years ago
- Submission Deadline
- 16 Sep 2021Expired
- Future Notice Date
- Not specified
- Award Date
- 4 Jan 20233 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Unsuccessful
- Lots Status
- Cancelled
- Awards Status
- Unsuccessful
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST)
- Contact Name
- Not specified
- Contact Email
- michael.veasey@wales.nhs.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- CARDIFF
- Postcode
- CF15 7QZ
- Post Town
- Cardiff
- Country
- Wales
-
- Major Region (ITL 1)
- TLL Wales
- Basic Region (ITL 2)
- TLL5 South East Wales
- Small Region (ITL 3)
- TLL51 Central Valleys and Bridgend
- Delivery Location
- TLL Wales
-
- Local Authority
- Rhondda Cynon Taf
- Electoral Ward
- Taff's Well
- Westminster Constituency
- Cardiff North
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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